Every day our 1,400 NSW team members help employers to navigate the complexities of workers compensation whilst ensuring their injured workers receive the support they need to recover and return to work – faster and safer.
We are a trusted Claims Service Provider (CSP) for the Nominal Insurer (icare) which is the workers compensation scheme in NSW, covering most workplaces (excluding the public sector, self-insured employers, and employers in a specialised insurance scheme).
Years of experience with icare’s claims management system has allowed us to develop bespoke tools, resources and reports that enhance compliance and operational effectiveness, enabling our case managers to focus on proactive claims strategies that drive real results.
Our people are experienced, compassionate professionals who assist with claims to ensure workers and employers receive timely support throughout the claims process. We deliver outstanding results as demonstrated by the comparative metrics published by icare, while we continue to manage the highest volume of claims in the NSW Scheme.
Explore the services we offer today and discover why we are the CSP of choice in NSW.
Workers and employers can now submit and manage workers compensation claims online. Click here to visit the icare portal.
Care, treatment and compensation as you manage your recovery
Claims handled, risks reduced and free wellbeing resources for your team and workplace
Expert claims management and risk mitigation, giving your clients confidence
Partnering for timely care and treatment so workers get the help they need, fast
In 2025, as more employers in NSW have the opportunity to choose a provider that best suits the needs of their business, we look forward to continuing to support our valued customers, reconnect with past customers, and welcome new employers seeking an experienced and results-driven CSP.
Explore the services we offer and take a look at our latest edition of EML NSW in Focus.
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
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The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.
