Video

A step-by-step guide to managing the claims process – for SA employers

Knowing what to do when your employee has been injured and lodges a workers compensation claim can be confusing, but EML is here to help.  

We have developed a series of short, animated videos to explain the claims process and how to support your employee during what can be a difficult time. 

There are eight videos in the series, covering topics such as: what happens after a claim is submitted; understanding how weekly payments are calculated; and returning your employee to work. 

We tested the videos with a range of businesses of different sizes to ensure they hit the mark and the response has been overwhelmingly positive. 

Having the right information at the start means that EML can work with you and your injured employee better, to help them recover and return to work as soon as possible. 

Whether the injury is physical or mental, it’s important to communicate openly and with empathy – this helps your employee to recover more quickly and supports a positive workplace culture for the business. 

Watch: Preventing injury in your workplace

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