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Guiding you through injury claims

Knowing what to do next is crucial when a worker is injured on the job.

We’ve guided thousands of NSW government employers and agencies through the claims process, helping them fulfil their responsibilities while ensuring their teams get the care and support they need to return to work safely.

This page explains how to get started and make a claim. If you have any questions, we’re ready to help.

Get started - report an injury

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Online claim lodgement and management

Workers and employers can now submit and manage workers compensation claims online click here for more information.

Making a claim

Forms and guides

When an injury happens you want to feel prepared in supporting your employee. Here you can find useful resources to support the process. 

News & Community

Latest news

Learn with a PIEF award finalist

Our learning platform, EMlearning is a PIEF Awards finalist. EML Group customers...

EML attracts industry recognition

We are excited to celebrate our finalists who have been named in...

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Navigating psychological injury investigations (30min spotlight session)

This practical session equips employers to confidently navigate psychological injury investigations in the workplace. Participants will learn how to approach sensitive matters, gather reliable information, and meet legal and ethical obligations. The session covers best-practice techniques for identifying contributing factors, conducting fair and impartial investigations, and supporting affected employees. Attendees will leave with practical strategies to manage risk, handle complex cases, and promote a psychologically safe work environment.
Host : Procare

Fundamentals of injury management and return to work planning

This session provides an overview of injury management and return to work principles, including employer obligations, communication practices, and recovery planning. Participants will gain practical knowledge to support injured workers, promote recovery at work, and contribute to positive health and business outcomes through effective workplace rehabilitation practices.”
Host : PHSA

Workers compensation: National updates and insights

This session provides employers with an update on key issues impacting workers’ compensation schemes across SA, NSW and VIC. It covers emerging trends, external drivers, and legal developments, and outlines the practical implications for employers. Participants will gain insights to help navigate change, manage risk, and respond effectively across jurisdictions.
Host : Internal

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mental Health First Aid (NSW)

This two-day workshop in Sydney NSW, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Internal

Virtual: Mental Health First Aid refresher

This one-day virtual workshop is for individuals who have completed a Mental Health First Aid training course within the past three years. It refreshes key knowledge and skills to confidently support mental health in the workplace, while updating participants on current best practices. Completion extends accreditation for a further three years. Note: The refresher course can only be completed once; following which the full course is required to renew accreditation.
Host : Workplace Interventions

Mental Health First Aid (Virtual)

This two-day virtual workshop provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia. Please note: This workshop requires approximately 6-7 hours of online pre-course learning, which must be completed prior to attending. Materials will be provided in advance. 
Host : Workplace Interventions
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