Make a claim

Here to support your claim process

A smooth claims process benefits both you and your employee. As a designated Third Party Administrator (TPA) for self insured employers, we work closely with our clients to establish the best operational processes possible for a seamless claims experience for workers.

If you need help at any stage, just get in touch.

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Make a claim

You can find claim forms by state here:

Victoria 

South Australia 

Western Australia 

Tasmania 

New South Wales 

Northern Territory 

If you are in Queensland, please contact our team for the relevant form for your organisation.

[email protected]

Claim lodgement

Send completed claim forms to: 
E: [email protected]

News

News and community

Celebrating Mark Coyne: A leader redefining the personal injury sector

With over 22 years in the personal injury sector, including a decade...

Gardener’s love of hiking motivates return to work

$950K investment: improving workplace safety for nurses...

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

Pioneering change for recovery: Laura Martin PIEF 2025 finalist for outstanding leadership

EML’s Laura Martin is a PIEF 2025 finalist for outstanding leadership, recognising...

Leading with purpose: Matthew Vickers PIEF 2025 Finalist for Outstanding Leadership

The Excellence in Personal Injury and Disability Management Awards recognises the contribution...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...

Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This course is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Introduction to workers compensation and injury management

Employers have an obligation to support injured people in the workplace. This session will provide the basic requirements and best-practice principles for supporting injured employees to recover and return to work.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Workplace Interventions

Addressing common recovery and return to work barriers

This workshop has been designed to help identify and address the key common recovery and return to work barriers experienced through the lens of each party active in a RTW process, including the worker, employer, claims agent and providers.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Engaging leaders: Mental health training for managers

This workshop by Mental Health First Aid equips leaders with an understanding of mental health conditions, enabling them to promote awareness, enhance communication, and foster a supportive workplace that values mental health. By gaining insights into early intervention, empathy, and active listening, leaders can reduce stigma, boost productivity, and contribute to healthier, more engaged teams, ultimately driving organisational success.
Host : Wellbeing Campus

Mutual Benefits Masterclass – Inside the minds of Australia’s workplaces

Join Dr Michael Di Donato, Luke Sheehan, and Keith Govias as they unpack the Mental Health white paper, developed by EML in partnership with Monash University. Using national datasets, the paper highlights the rise in psychological injury claims, identifies systemic risks, and explores industry-specific challenges. The speakers will examine key findings, discuss emerging trends, and share practical, data-driven strategies to strengthen trust and support between employers and employees. This session provides valuable insights to help organisations create safer, more mentally healthy workplaces.
Host : Internal

New rules, better outcomes, integrating psychosocial care in the workplace

This session provides an overview of the “It Pays To Care” policy, and how psychosocial care can be applied in the workplace to enhance health and safety programs, strengthen workplace culture and employee wellbeing, and improve health and recovery outcomes for people who experience a workplace injury.
Host : IPTC

News

News and community

Celebrating Mark Coyne: A leader redefining the personal injury sector

With over 22 years in the personal injury sector, including a decade...

Gardener’s love of hiking motivates return to work

$950K investment: improving workplace safety for nurses...

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

Pioneering change for recovery: Laura Martin PIEF 2025 finalist for outstanding leadership

EML’s Laura Martin is a PIEF 2025 finalist for outstanding leadership, recognising...

Leading with purpose: Matthew Vickers PIEF 2025 Finalist for Outstanding Leadership

The Excellence in Personal Injury and Disability Management Awards recognises the contribution...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...
Person smiling, wearing headphones at a computer.
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