Make a claim

Here to support your claim process

A smooth claims process benefits both you and your employee. As a designated Third Party Administrator (TPA) for self insured employers, we work closely with our clients to establish the best operational processes possible for a seamless claims experience for workers.

If you need help at any stage, just get in touch.

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Make a claim

You can find claim forms by state here:

Victoria 

South Australia 

Western Australia 

Tasmania 

New South Wales 

Northern Territory 

If you are in Queensland, please contact our team for the relevant form for your organisation.

selfinsurance@eml.com.au

Claim lodgement

Send completed claim forms to: 
E: selfinsurance@eml.com.au

News

News and community

Judgemental Podcast: Season 3 Launch

They’re back — and this time, they’re recording live in a bar....

Supporting mental health in Construction

To support EML Group customers in the Construction sector, we have designed...

EML once again named a Best Workplace for Women!

EML has been recognised as one of the 2026 Best Workplaces for...
EML Personal Injury Claims Management Technology Experts

Case Management, Not Case Admin: EML’s in-house technology sets a new standard in personal injury

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Work health and safety implications of climate change

Extreme weather events are no longer rare, they’re becoming the new normal....
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...

Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Meeting your workers compensation payment obligations: Ensuring workers are not underpaid following the legislative changes

From 1 January 2025, intentional wage underpayment is a criminal offence under Commonwealth law, and Worker Compensation payments are included. This session with experts from Australian Payroll Association and EML will help employers review Worker Compensation wage practices to ensure accurate payments, meet wage obligations and maintain compliance.
Host : Australian Payroll Association; EML

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

The death of manual handling training: What can we learn and unlearn from Olympic lifters

This session challenges the long held belief that “how to lift” training prevents injuries. Despite its popularity, safety regulators and research show it’s ineffective and can even cause harm. Together we’ll unpack why technique isn’t the protective factor many assume, explore what the evidence actually says, and examine real world case studies. We’ll also look at sensor technologies, lifting aids, and other factors that genuinely influence safe manual handling.
Host : Procare, BodyGuide

Psychological safety for supervisors: Your role in preventing claims

Most mental injury claims don’t come out of nowhere, they build over time in environments where people don’t feel safe to speak up. This session helps frontline leaders and supervisors create the kind of culture that prevents risk before it escalates.
Host : Lysander

EQ: The leadership skill that builds psychological safety

Great leadership isn’t just about strategy — it’s about self-awareness. This panel session equips leaders with practical emotional intelligence skills to elevate communication, sharpen decision-making, foster psychological safety, and unlock stronger team performance. Walk away with tools you can apply immediately to lead with clarity, confidence and impact.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Supporting staff return to work with a mental injury

This session delves into the key mental health and injury barriers encountered throughout the return to work process from multiple perspectives, including the worker, employer, agent, and rehabilitation provider. Customised strategies aimed at effectively overcoming these barriers are also discussed.
Host : IPAR

Complex case management: Barriers to return to work

Complex claims stall when barriers stack up and aren’t identified early. This interactive session provides a practical framework to quickly pinpoint what’s holding return to work back across medical, psychosocial, workplace, and system factors and apply targeted strategies to move the claim forward. Participants will strengthen decision-making, improve collaboration with stakeholders, and support sustainable return to work outcomes in cases involving multiple risk factors or prolonged absence.
Host : Workplace Interventions

Injury management and return to work planning for hybrid and remote workers

Injury management for hybrid and remote workers demands a modern approach that recognises the unique risks and challenges of dispersed teams. Effective return to work planning blends clear communication, tailored support, and flexible duties that align with each worker’s environment. Organisations that invest in proactive strategies not only reduce recovery time but also strengthen trust and wellbeing across their workforce.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

News

News and community

Judgemental Podcast: Season 3 Launch

They’re back — and this time, they’re recording live in a bar....

Supporting mental health in Construction

To support EML Group customers in the Construction sector, we have designed...

EML once again named a Best Workplace for Women!

EML has been recognised as one of the 2026 Best Workplaces for...
EML Personal Injury Claims Management Technology Experts

Case Management, Not Case Admin: EML’s in-house technology sets a new standard in personal injury

The EML Group (EML) is advancing our technology capability to reduce administrative...

Work health and safety implications of climate change

Extreme weather events are no longer rare, they’re becoming the new normal....
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...
Person smiling, wearing headphones at a computer.
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