Make a claim

Here to support your claim process

A smooth claims process benefits both you and your employee. As a designated Third Party Administrator (TPA) for self insured employers, we work closely with our clients to establish the best operational processes possible for a seamless claims experience for workers.

If you need help at any stage, just get in touch.

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Make a claim

You can find claim forms by state here:

Victoria 

South Australia 

Western Australia 

Tasmania 

New South Wales 

Northern Territory 

If you are in Queensland, please contact our team for the relevant form for your organisation.

selfinsurance@eml.com.au

Claim lodgement

Send completed claim forms to: 
E: selfinsurance@eml.com.au

News

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Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Navigating psychological injury investigations (30min spotlight session)

This practical session equips employers to confidently navigate psychological injury investigations in the workplace. Participants will learn how to approach sensitive matters, gather reliable information, and meet legal and ethical obligations. The session covers best-practice techniques for identifying contributing factors, conducting fair and impartial investigations, and supporting affected employees. Attendees will leave with practical strategies to manage risk, handle complex cases, and promote a psychologically safe work environment.
Host : Procare

Fundamentals of injury management and return to work planning

This session provides an overview of injury management and return to work principles, including employer obligations, communication practices, and recovery planning. Participants will gain practical knowledge to support injured workers, promote recovery at work, and contribute to positive health and business outcomes through effective workplace rehabilitation practices.”
Host : PHSA

Workers compensation: National updates and insights

This session provides employers with an update on key issues impacting workers’ compensation schemes across SA, NSW and VIC. It covers emerging trends, external drivers, and legal developments, and outlines the practical implications for employers. Participants will gain insights to help navigate change, manage risk, and respond effectively across jurisdictions.
Host : Internal

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mental Health First Aid (NSW)

This two-day workshop in Sydney NSW, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Internal

Virtual: Mental Health First Aid refresher

This one-day virtual workshop is for individuals who have completed a Mental Health First Aid training course within the past three years. It refreshes key knowledge and skills to confidently support mental health in the workplace, while updating participants on current best practices. Completion extends accreditation for a further three years. Note: The refresher course can only be completed once; following which the full course is required to renew accreditation.
Host : Workplace Interventions

Mental Health First Aid (Virtual)

This two-day virtual workshop provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia. Please note: This workshop requires approximately 6-7 hours of online pre-course learning, which must be completed prior to attending. Materials will be provided in advance. 
Host : Workplace Interventions

News

News and community

Leading Well at Work: Leader Series Launch

The Leading Well at Work series is a practical, seven-part leadership program...
celebrating 5 years mobile case management

Celebrating 5 years of mobile case management across NSW

EML Group is proud to celebrate five years of delivering Mobile Case...

EML Secures ACT Government Contract Renewal Through to 2037

EML has been reappointed as the ACT Government’s dedicated claims administration partner,...

How EML is using AI to improve claims outcomes

AI at EML Group is not new. We have applied machine learning...

People at Work: The Psychosocial Shift

At the Workplace Health & Safety Show in May, industry leaders came...
Person smiling, wearing headphones at a computer.
Get in touch your way
Chat with our local claim experts - we're always here to help