Support for claims

Free tools for a smooth return to work

With the claim now in progress, we’re here to ensure everything goes well.

Our free support programs offer the training and tools your team need in the return to work process. Whether collaborating with medical specialists, or ensuring your employees are prepared for upcoming stages of the claims process, we’re here to help with what’s ahead.

Explore the resources on this page to see how we can support you.

Video series

Return to work planning

Managing workers insurance and personal injury claims can be challenging, so we’ve developed four helpful videos to assist in understanding your role in implementing your organisation’s return to work plan and supporting a worker’s journey.

Identifying suitable duties

Completing a return to work plan

Supporting your employee to improve outcomes

Common return to work barriers

Resources

Resources for claims, recovery and workplaces

News

News and community

2026 Finalists announced for the icare NSW Case Management Awards

The icare NSW Case Management Awards celebrate the dedication, professionalism and impact...

Technology Built with Purpose: How EML’s tech gives our clients a competitive edge

At EML Group, technology is something we build: purposefully, collaboratively, and with...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...

Judgemental Podcast: Season 3 Launch

They’re back — and this time, they’re recording live in a bar....

Supporting mental health in Construction

To support EML Group customers in the Construction sector, we have designed...

Supporting mental health in Education

To support EML Group customers in the Education sector, we have designed...
Person smiling, wearing headphones at a computer.
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