Support for claims

Free tools for a smooth return to work

With the claim now in progress, we’re here to ensure everything goes well.

Our free support programs offer the training and tools your team need in the return to work process. Whether collaborating with medical specialists, or ensuring your employees are prepared for upcoming stages of the claims process, we’re here to help with what’s ahead.

Explore the resources on this page to see how we can support you.

Video series

Return to work planning

Managing workers insurance and personal injury claims can be challenging, so we’ve developed four helpful videos to assist in understanding your role in implementing your organisation’s return to work plan and supporting a worker’s journey.

Identifying suitable duties

Completing a return to work plan

Supporting your employee to improve outcomes

Common return to work barriers

Resources

Resources for claims, recovery and workplaces

News

News and community
joanne zarb pief

EML Leader, Joanne Zarb named PIEF Award finalists

EML's Joanne Zarb, named a finalist in the John Walsh Memorial Award...
PIEF finalists banner s11c team

EML’s Claims Portfolio Team S11C named PIEF Award finalists

EML's Claims Portfolio Team S11C finalists in the Outstanding Contribution by a...
nsw reforms

NSW Workers Compensation Scheme reforms announced

The NSW Government has introduced reforms that change how psychological injury claims...

Leading with purpose: Megan Bell named PIEF Awards 2026 Outstanding Leadership finalist

Healthcare workers dedicate their careers to caring for others, often in complex...

Helping people find their next path: EML’s Career Transition Services named PIEF finalist

Healthcare workers dedicate their careers to caring for others, often in complex...
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