Support for claims

Free tools for a smooth return to work

With the claim now in progress, we’re here to ensure everything goes well.

Our free support programs offer the training and tools your team need in the return to work process. Whether collaborating with medical specialists, or ensuring your employees are prepared for upcoming stages of the claims process, we’re here to help with what’s ahead.

Explore the resources on this page to see how we can support you.

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Video series

Return to work planning

Managing workers insurance and personal injury claims can be challenging, so we’ve developed four helpful videos to assist in understanding your role in implementing your organisation’s return to work plan and supporting a worker’s journey.

Identifying suitable duties

Completing a return to work plan

Supporting your employee to improve outcomes

Common return to work barriers

Resources

Resources for claims, recovery and workplaces

News

News and community

Assisting EML customers affected by bushfires

Bushfires across Victoria and the east coast are impacting communities and access...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...

70,000 in-person visits to support recovery!

Our SA mobile claims team has reached a major milestone – 70,000...
EML IfNSW 20 Years Supporting the NSW TMF and Emergency Services

Partnering with TMF and emergency services in workers compensation for 20 years

In 2025 we recognise a significant milestone for our Insurance for NSW...

Mutual Benefits Program Annual Report Release

We’re proud to launch the FY25 Mutual Benefits Annual Report - highlighting...

New Psychological Health Regulations go live in Victoria

New psychological health regulations came into effect in Victoria on 1 December,...
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Chat with our local claim experts - we're always here to help