Support for workplaces

We’re invested in your workplace

Over the last 10 years, more than $144 million has been invested through the Mutual Benefits Program into innovative research, tools and initiatives to help Australian businesses to improve workplace safety and injury management.

As a customer, you and your people benefit from access to free training, resources and exciting programs such as Wearable Technology Risk Assessments and Recovery Pathways.

If you are injured at work poster

Download this poster from the SIRA website to ensure your workers know what to do if an injury occurs at work. This information must include the name and address of your provider and must always be available in the workplace.

Address: EML, Locked Bag 2099, North Ryde BC, NSW 1670
Phone: 133 365

Policy and premium management

Certificate of Currency Information

All workers insurance policy and billing services are managed by icare. For further information regarding a new or existing policy or to request a Certificate of Currency visit the icare website.



W: icare

T: 13 44 22 

All workers insurance policy and billing services are managed by icare. For further information regarding policy information, contact icare or visit the self service portal on the icare website.

W: icare self service

T: 13 44 22 

Industry leading support

Free tools for your workplace

Instructor presenting in front of a classroom.

We provide our customers with complimentary access to our training events, to support the professional development of their workers.

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Professionals shaking hands on a construction site.

Access savings on training, technology and consulting services from industry leaders.

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Workplace harassment health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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EMSafe

A free on online tool designed to help simplify how workplaces monitor and manage workplace health and safety.

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The workplace safety health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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Man in red shirt promotes anti-bullying message.

(Mis)Behave with Dave

A six-part video series, (Mis)behave with Dave, highlights what employers can do to reduce the risk of mental injury among employees.

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Downloads

Free posters for your workplace

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Meeting your workers compensation payment obligations: Ensuring workers are not underpaid following the legislative changes

From 1 January 2025, intentional wage underpayment is a criminal offence under Commonwealth law, and Worker Compensation payments are included. This session with experts from Australian Payroll Association and EML will help employers review Worker Compensation wage practices to ensure accurate payments, meet wage obligations and maintain compliance.
Host : Australian Payroll Association; EML

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Psychological safety for supervisors: Your role in preventing claims

Most mental injury claims don’t come out of nowhere, they build over time in environments where people don’t feel safe to speak up. This session helps frontline leaders and supervisors create the kind of culture that prevents risk before it escalates.
Host : Lysander

EQ: The leadership skill that builds psychological safety

Great leadership isn’t just about strategy — it’s about self-awareness. This panel session equips leaders with practical emotional intelligence skills to elevate communication, sharpen decision-making, foster psychological safety, and unlock stronger team performance. Walk away with tools you can apply immediately to lead with clarity, confidence and impact.
Host : PHSA

Effective communication skills and roadblocks to communication

This session builds participants’ confidence in navigating challenging conversations by exploring their communication style and how words, tone and non verbal cues shape messages. Participants will practise using OARS skills to create productive dialogue, respond constructively to difficult statements, and manage their own signals. They will also learn to recognise common communication roadblocks and replace them with supportive, collaborative alternatives that foster understanding and reduce defensiveness.
Host : AP Psychology

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Supporting staff return to work with a mental injury

This session delves into the key mental health and injury barriers encountered throughout the return to work process from multiple perspectives, including the worker, employer, agent, and rehabilitation provider. Customised strategies aimed at effectively overcoming these barriers are also discussed.
Host : IPAR

Complex case management: Barriers to return to work

Complex claims stall when barriers stack up and aren’t identified early. This interactive session provides a practical framework to quickly pinpoint what’s holding return to work back across medical, psychosocial, workplace, and system factors and apply targeted strategies to move the claim forward. Participants will strengthen decision-making, improve collaboration with stakeholders, and support sustainable return to work outcomes in cases involving multiple risk factors or prolonged absence.
Host : Workplace Interventions

Injury management and return to work planning for hybrid and remote workers

Injury management for hybrid and remote workers demands a modern approach that recognises the unique risks and challenges of dispersed teams. Effective return to work planning blends clear communication, tailored support, and flexible duties that align with each worker’s environment. Organisations that invest in proactive strategies not only reduce recovery time but also strengthen trust and wellbeing across their workforce.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

News & Community

Latest news

Technology Built with Purpose: How EML’s tech gives our clients a competitive edge

At EML Group, technology is something we build: purposefully, collaboratively, and with...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...

Judgemental Podcast: Season 3 Launch

They’re back — and this time, they’re recording live in a bar....

Supporting mental health in Construction

To support EML Group customers in the Construction sector, we have designed...
Person smiling, wearing headphones at a computer.
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