Support for workplaces

We’re invested in your workplace

Since 2012, over $142 million has been invested through the Mutual Benefits Program into innovative research, tools and initiatives to help Australian businesses to improve workplace safety and injury management.

As a customer, you and your people benefit from access to free training, resources and exciting programs such as Wearable Technology Risk Assessments and Recovery Pathways.

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If you are injured at work poster

Download this poster from the SIRA website to ensure your workers know what to do if an injury occurs at work. This information must include the name and address of your provider and must always be available in the workplace.

Address: EML, Locked Bag 2099, North Ryde BC, NSW 1670
Phone: 133 365

Policy and premium management

Certificate of Currency Information

All workers insurance policy and billing services are managed by icare. For further information regarding a new or existing policy or to request a Certificate of Currency visit the icare website.



W: icare

T: 13 44 22 

All workers insurance policy and billing services are managed by icare. For further information regarding policy information, contact icare or visit the self service portal on the icare website.

W: icare self service

T: 13 44 22 

Industry leading support

Free tools for your workplace

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We provide our customers with complimentary access to our training events, to support the professional development of their workers.

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Access savings on training, technology and consulting services from industry leaders.

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Workplace harassment health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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EMSafe

A free on online tool designed to help simplify how workplaces monitor and manage workplace health and safety.

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The workplace safety health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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(Mis)Behave with Dave

A six-part video series, (Mis)behave with Dave, highlights what employers can do to reduce the risk of mental injury among employees.

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Downloads

Free posters for your workplace

Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This course is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Introduction to workers compensation and injury management

Employers have an obligation to support injured people in the workplace. This session will provide the basic requirements and best-practice principles for supporting injured employees to recover and return to work.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Managing external workplace aggression and violence

This interactive training empowers participants to manage external aggression and violence in the workplace. It covers early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens. Participants will explore case studies, apply psychosocial hazard management, and develop safety-focused policies. The course also highlights post-incident support, crisis communication, and fostering a culture of safety and wellbeing.
Host : Pinnacle Rehab

 Consequences and tragedy of workplace complacency

This special event will inspire individuals to recognise moments of complacency and shift their mindset on how they approach their work, regardless of their job. Every workplace and every worker must prioritise safety, not just as a necessity, so we can all go home safe.
Host : Let's Talk About Safety

Managing non work related injuries in the workplace

Nearly half of the population are estimated to have one or more chronic health conditions, and injuries are a leading cause of disease burden and death in Australia. This session provides practical, ethical and best-practice guiding principles for Australian businesses in managing non-work related injury and illness in the workplace.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Workplace Interventions

Addressing common recovery and return to work barriers

This workshop has been designed to help identify and address the key common recovery and return to work barriers experienced through the lens of each party active in a RTW process, including the worker, employer, claims agent and providers.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Engaging leaders: Mental health training for managers

This workshop by Mental Health First Aid equips leaders with an understanding of mental health conditions, enabling them to promote awareness, enhance communication, and foster a supportive workplace that values mental health. By gaining insights into early intervention, empathy, and active listening, leaders can reduce stigma, boost productivity, and contribute to healthier, more engaged teams, ultimately driving organisational success.
Host : Wellbeing Campus

Mutual Benefits Masterclass – Inside the minds of Australia’s workplaces

Join Dr Michael Di Donato, Luke Sheehan, and Keith Govias as they unpack the Mental Health white paper, developed by EML in partnership with Monash University. Using national datasets, the paper highlights the rise in psychological injury claims, identifies systemic risks, and explores industry-specific challenges. The speakers will examine key findings, discuss emerging trends, and share practical, data-driven strategies to strengthen trust and support between employers and employees. This session provides valuable insights to help organisations create safer, more mentally healthy workplaces.
Host : Internal

New rules, better outcomes, integrating psychosocial care in the workplace

This session provides an overview of the “It Pays To Care” policy, and how psychosocial care can be applied in the workplace to enhance health and safety programs, strengthen workplace culture and employee wellbeing, and improve health and recovery outcomes for people who experience a workplace injury.
Host : IPTC

News & Community

Latest news

Protected: Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

Pioneering change for recovery: Laura Martin PIEF 2025 finalist for outstanding leadership

EML’s Laura Martin is a PIEF 2025 finalist for outstanding leadership, recognising...

Leading with purpose: Matthew Vickers PIEF 2025 Finalist for Outstanding Leadership

The Excellence in Personal Injury and Disability Management Awards recognises the contribution...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...
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