Our focus is your recovery

We understand the difficulties of a workplace injury or illness.

Our experienced professionals are here to provide you with the support and advice you need for all aspects of your worker injury insurance claim.

Everyone is different and we tailor our approach to best support your needs. Our people are specialists and our claims management is best practice. By working with you, your employer and your treating health practitioner, we can help you return to health and sustainable work.

Report an injury or make a claim

Call 1800 MUTUAL (1800 688 825) to speak with a customer service representative.

Or click here to request a call back. Leave your details and we will call you back within your preferred time period.

My Claim app

A free app has been developed by ReturnToWorkSA to help you manage your work injury claim information more easily, and faster.

With the My Claim app you can:

  • Submit your reimbursements for faster processing
  • Upload and send a copy of your claim information to your Claims Manager
  • Access these documents in one easy location:
    • Payslip information
    • Travel forms
    • Work Capacity Certificates
    • Treatment plans
  • Contact your Claims Manager

If you have an Apple device, download the app from the App Store.

If you have an Android device, download the app from the Google Play.

Once installed, simply enter your claim details and the app is ready to use.

Note: iPhone users will need to ensure their mail app has been set up to allow documents to be sent to the Claims Agent.

Need more information? Please speak to your Claims Manager.

Expense forms

Use this form to record medical expenses.

Go to form

Use this form to claim reimbursement of travel expenses.

Go to form