Lodge a new claim

A fast, simple claims process

Making a workers compensation claim is the first step towards getting back on your feet after a workplace injury or illness. Our team is here to make the process simple. We’ve helped over a million Australians, including emergency workers, to get the support they need to recover and return to work – and we’ll do the same for you.

On this page you’ll find everything you need to start the claims process with confidence. If you have any questions, we’re always here to help – just get in touch however suits you best.

Journey

Our support is tailored to your needs

Making the complex simple - helping workers

If you’re a NSW government employee and need to make a claim for an injury, you should contact your employing agency directly. They will report the claim on your behalf. 

If you would like to start the claim process, download a copy of the Worker’s injury claim form

 Complete the worker information and provide to your Employer. 

Claim lodgement

Phone 1800 365 401 

Email us: [email protected]

GPO Box 3228, SYDNEY NSW 2001  

Resources

Resources for claims, recovery and workplaces

News & Community

Latest news

Celebrating Mark Coyne: A leader redefining the personal injury sector

With over 22 years in the personal injury sector, including a decade...

Gardener’s love of hiking motivates return to work

$950K investment: improving workplace safety for nurses...

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

Pioneering change for recovery: Laura Martin PIEF 2025 finalist for outstanding leadership

EML’s Laura Martin is a PIEF 2025 finalist for outstanding leadership, recognising...
Person smiling, wearing headphones at a computer.
Get in touch your way
Chat with our local claim experts - we're always here to help