Support for workplaces

We’re invested in your workplace

Over the last 10 years, more than $144 million has been invested through the Mutual Benefits Program into innovative research, tools and initiatives to help Australian businesses to improve workplace safety and injury management.

As a customer, you and your people benefit from access to free training, resources and exciting programs such as Wearable Technology Risk Assessments and Recovery Pathways.

If you are injured at work poster

Download this poster from the SIRA website to ensure your workers know what to do if an injury occurs at work. This information must include the name and address of your provider and must always be available in the workplace.

Address: EML, Locked Bag 2099, North Ryde BC, NSW 1670
Phone: 133 365

Policy and premium management

Certificate of Currency Information

All workers insurance policy and billing services are managed by icare. For further information regarding a new or existing policy or to request a Certificate of Currency visit the icare website.



W: icare

T: 13 44 22 

All workers insurance policy and billing services are managed by icare. For further information regarding policy information, contact icare or visit the self service portal on the icare website.

W: icare self service

T: 13 44 22 

Industry leading support

Free tools for your workplace

Instructor presenting in front of a classroom.

We provide our customers with complimentary access to our training events, to support the professional development of their workers.

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Professionals shaking hands on a construction site.

Access savings on training, technology and consulting services from industry leaders.

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Workplace harassment health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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EMSafe

A free on online tool designed to help simplify how workplaces monitor and manage workplace health and safety.

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The workplace safety health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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(Mis)Behave with Dave

A six-part video series, (Mis)behave with Dave, highlights what employers can do to reduce the risk of mental injury among employees.

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Downloads

Free posters for your workplace

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Meeting your workers compensation payment obligations: Ensuring workers are not underpaid following the legislative changes

From 1 January 2025, intentional wage underpayment is a criminal offence under Commonwealth law, and Worker Compensation payments are included. This session with experts from Australian Payroll Association and EML will help employers review Worker Compensation wage practices to ensure accurate payments, meet wage obligations and maintain compliance.
Host : Australian Payroll Association; EML

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Health and safety for a workforce “working from home” and in isolation

Employers need to adapt to a rapidly changing workforce, where flexible work arrangements are the new norm and the risk profile is new and unpredictable. This session confirms employer obligations for managing employees working from home, and those who are isolated or work remotely. Learn how to identify and manage the associated risks for these workers and how to implement effective controls when face to face management is not possible.
Host : PHSA

Safe work design: How to mitigate risks by designing physically and psychologically safe workplaces

Designing a safe workplace is essential to the wellbeing of all employees. This session looks at the key elements to consider when designing a safe workplace both from a physical and psychological perspective and understanding controls to eliminate or mitigate emerging risks. The session also looks at how to implement strategies to support a workplace culture that builds workplace health and safety into everyday actions.
Host : PHSA

The diversity dilemma

This session explores the tension employers experience when navigating diversity and inclusion conversations. While most people want to be respectful, fear of “getting it wrong” can lead to silence or avoidance. The session reframes inclusion as a professional capability, highlighting how unconscious bias and everyday behaviours shape belonging. Through practical insights and light humour, participants gain simple, actionable strategies and leave with greater confidence, clarity and tools to build a more inclusive workplace.
Host : The Happychondriac Society

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Complex case management: Return to work planning for psychological injuries

Return to work (RTW) planning for psychological injuries requires a different approach to capacity, suitable duties, communication, and risk controls. This practical session provides clear guidance to build and review plans that can be effectively implemented in workplaces, align to obligations and support recovery. Participants will leave with a structured planning method to reduce relapse risk, improve stakeholder alignment, and increase durable RTW outcomes.
Host : Workplace Interventions

Role of the Return to Work Coordinator (VIC)

This WorkSafe Victoria endorsed Return to Work (RTW) program is designed to equip RTW Coordinators with the tools they need to effectively manage return to work under the requirements of the legislation and the principles of effective injury management. A WorkSafe endorsed certificate will be provided upon full participation in the two-day RTWC program. All pre work materials will be provided.
Host : Workplace Interventions

Injury management and return to work planning for hybrid and remote workers

Injury management for hybrid and remote workers demands a modern approach that recognises the unique risks and challenges of dispersed teams. Effective return to work planning blends clear communication, tailored support, and flexible duties that align with each worker’s environment. Organisations that invest in proactive strategies not only reduce recovery time but also strengthen trust and wellbeing across their workforce.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mental Health First Aid (NSW)

This two-day face to face workshop provides participants with the essential skills to provide mental health first aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Internal

Mental Health First Aid (VIC)

This two-day face to face workshop provides participants with the essential skills to provide mental health first aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : The Happychondriac Society

Men’s mental health at work: From insights to action

With three in four suicides in Australia being men, male mental health remains a critical workplace issue. This panel brings together research, lived experience and frontline expertise to examine the drivers of severe psychological distress in Australian male workers. Drawing on SuperFriend’s Invisible Strain findings, Dr Di Sheppard outlines who is most at risk, key workplace factors, and effective support pathways. Noni Byron translates the evidence into practical actions leaders can implement, while MATES representatives share real‑world perspectives and peer-support strategies. Together, the panel will help workplaces create safer, more supportive environments for men, and all employees.
Host : SuperFriend; PHSA; MATES

News & Community

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