Support for workplaces

We’re invested in your workplace

Since 2012, over $142 million has been invested through the Mutual Benefits Program into innovative research, tools and initiatives to help Australian businesses to improve workplace safety and injury management.

As a customer, you and your people benefit from access to free training, resources and exciting programs such as Wearable Technology Risk Assessments and Recovery Pathways.

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If you are injured at work poster

Download this poster from the SIRA website to ensure your workers know what to do if an injury occurs at work. This information must include the name and address of your provider and must always be available in the workplace.

Address: EML, Locked Bag 2099, North Ryde BC, NSW 1670
Phone: 133 365

Policy and premium management

Certificate of Currency Information

All workers insurance policy and billing services are managed by icare. For further information regarding a new or existing policy or to request a Certificate of Currency visit the icare website.



W: icare

T: 13 44 22 

All workers insurance policy and billing services are managed by icare. For further information regarding policy information, contact icare or visit the self service portal on the icare website.

W: icare self service

T: 13 44 22 

Industry leading support

Free tools for your workplace

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We provide our customers with complimentary access to our training events, to support the professional development of their workers.

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Access savings on training, technology and consulting services from industry leaders.

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Workplace harassment health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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EMSafe

A free on online tool designed to help simplify how workplaces monitor and manage workplace health and safety.

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The workplace safety health check

Available for organisations at no cost to evaluate their approach to safety management within the workplace.

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(Mis)Behave with Dave

A six-part video series, (Mis)behave with Dave, highlights what employers can do to reduce the risk of mental injury among employees.

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Downloads

Free posters for your workplace

Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Introduction to workers compensation & injury management

Gain a comprehensive understanding of the vital role Occupational Rehabilitation Providers play across Australia. This course explores the positive impact these providers have on workplace injury schemes, including the financial and operational benefits they deliver. Participants will also learn about the key differences in service delivery and regulations across various states and territories, equipping them with the knowledge to navigate and apply best practices nationwide
Host : Procare

Complex case management: dispute management

Build confidence in managing adverse claims decisions. This course equips you with practical skills to prepare for and communicate tough decisions, de-escalate challenging situations, and rebuild trust when decisions are overturned. Ideal for professionals seeking to enhance their claims management approach with empathy and effectiveness.
Host : Procare

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Managing external workplace aggression and violence

This interactive training empowers participants to manage external aggression and violence in the workplace. It covers early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens. Participants will explore case studies, apply psychosocial hazard management, and develop safety-focused policies. The course also highlights post-incident support, crisis communication, and fostering a culture of safety and wellbeing.
Host : Pinnacle Rehab

Vicarious trauma – leader session

Ideal for team leaders, managers, and HR professionals who regularly engage with trauma-related material. Join our interactive training session to learn techniques to recognise and respond to vicarious trauma in the workplace. Discover leadership support strategies and equip yourself with proactive and supportive methods to foster a healthier workplace culture.
Host : Pinnacle Rehab

Caring for your workers after an injury

This health and wellbeing training enhances employers’ health literacy for post-injury employee care. With a primary focus on resilience building and supporting workers post-injury, these sessions are tailored to address workplace injuries and progressive rehabilitation needs.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre

Effectively utilising health professionals to improve return to work outcomes

Build stronger RTW outcomes through health professional collaboration. Gain a clear understanding of the roles and specialties of health professionals in Return to Work (RTW) planning. Learn how to communicate effectively, develop tailored RTW/RAW plans, and navigate common challenges. This course equips you with practical strategies and communication tools to foster productive partnerships and ensure successful, individualised outcomes.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Psychosocial safety investigations: Tackling tricky people issues at work

Learn how to effectively investigate psychosocial safety incidents by exploring key frameworks, considerations, and leadership roles. Gain insights to enhance your organisation’s approach to managing psychosocial risks.
Host : Flourish DX

Mental Health First Aid (NSW)

This 2-day workshop in Sydney NSW, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : PHSA

Mental Health First Aid (VIC)

This 2-day workshop in Melbourne Victoria, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Access Psychology

News & Community

Latest news

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EML Group and HII named 2025 finalists in the 21st Australian Insurance Industry Awards

EML Group and HII named 2025 finalists in the 21st Australian Insurance...
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