State-based self insurance

Workers compensation claims for self insured businesses
<strong>Breanna Bergin</strong>
Breanna BerginGeneral Manager, National Self Insurance
“Self-insurance is a big decision for any business. Our team appreciates being a TPA for your business and are committed to supporting your injury management and license needs.”
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When workplace injuries happen, quick and effective support is essential. For self insured businesses, it’s up to the employer to arrange care and recovery. Since 2014, we’ve helped businesses confidently manage this responsibility as a third-party administrator (TPA).

As a trusted TPA for self insured companies across Australia, we ensure claims are handled in full compliance with state legislation, prioritising employee recovery and return-to-work. Self insurance gives businesses more control over workers compensation claims, helping them to manage costs and streamline the process and experience for injured workers.

With experienced claims specialists across Australia who understand the challenges and requirements of self insurance, our tailored support ensures employers and workers are well taken care of, no matter where they are.

Choose your pathway to support

I'm a worker

Lodge a claim, ask about a claim, and access workplace health and safety support

I'm an employer

Start your claim, check your claim status, and get the support you need to recover

I'm a broker

Get tailored solutions for your personal injury insurance needs

I'm a provider

Work with our team to support recovery and deliver the right care

Resources

Free tools to support recovery and provide a safer workplace

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Meeting your workers compensation payment obligations: Ensuring workers are not underpaid following the legislative changes

From 1 January 2025, intentional wage underpayment is a criminal offence under Commonwealth law, and Worker Compensation payments are included. This session with experts from Australian Payroll Association and EML will help employers review Worker Compensation wage practices to ensure accurate payments, meet wage obligations and maintain compliance.
Host : Australian Payroll Association; EML

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mind the gap: Five practical fixes to close psychosocial compliance gaps

With psychosocial safety regulations now established across Australia, we have a clearer picture of what regulators expect from organisations. Non-compliance not only puts workers’ mental health at risk but also exposes organisations to significant financial, legal, operational, and reputational consequences. Discover how to comply with psychosocial safety regulations and protect your people.
Host : FlourishDX

The death of manual handling training: What can we learn and unlearn from Olympic lifters

This session challenges the long held belief that “how to lift” training prevents injuries. Despite its popularity, safety regulators and research show it’s ineffective and can even cause harm. Together we’ll unpack why technique isn’t the protective factor many assume, explore what the evidence actually says, and examine real world case studies. We’ll also look at sensor technologies, lifting aids, and other factors that genuinely influence safe manual handling.
Host : Procare, BodyGuide

Psychological safety for supervisors: Your role in preventing claims

Most mental injury claims don’t come out of nowhere, they build over time in environments where people don’t feel safe to speak up. This session helps frontline leaders and supervisors create the kind of culture that prevents risk before it escalates.
Host : Lysander

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Supporting staff return to work with a mental injury

This session delves into the key mental health and injury barriers encountered throughout the return to work process from multiple perspectives, including the worker, employer, agent, and rehabilitation provider. Customised strategies aimed at effectively overcoming these barriers are also discussed.
Host : IPAR

Complex case management: Barriers to return to work

Complex claims stall when barriers stack up and aren’t identified early. This interactive session provides a practical framework to quickly pinpoint what’s holding return to work back across medical, psychosocial, workplace, and system factors and apply targeted strategies to move the claim forward. Participants will strengthen decision-making, improve collaboration with stakeholders, and support sustainable return to work outcomes in cases involving multiple risk factors or prolonged absence.
Host : Workplace Interventions

Injury management and return to work planning for hybrid and remote workers

Injury management for hybrid and remote workers demands a modern approach that recognises the unique risks and challenges of dispersed teams. Effective return to work planning blends clear communication, tailored support, and flexible duties that align with each worker’s environment. Organisations that invest in proactive strategies not only reduce recovery time but also strengthen trust and wellbeing across their workforce.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mentally healthy workplace – Taking a psychosocially informed approach

This session helps senior leaders understand the strategic importance of psychosocial hazards and risks. It explores how these risks arise and interact, enabling executives to build effective frameworks and organisational norms that support early identification and management. By strengthening leadership capability, the session equips organisations to proactively foster and maintain a psychologically safe workplace.
Host : Psychological Safety Australia

Mind matters: Helping young workers thrive at work

Join us for this panel session as Dr Mark Deady (UNSW), Dr Claire Madden, Pinar Karabulut (PHSA), and Karen Marshman (Let’s Talk Australia) explore the unique mental health challenges facing young workers, including stress, burnout, uncertainty, and the pressures of early‑career environments. Through practical insights and discussion, the session empowers leaders and peers to create psychologically safe, inclusive workplaces where young workers feel valued, supported, and equipped to thrive.
Host : PHSA; Dr Claire Madden; Black Dog Institute ; Let's Talk Australia

Mental Health First Aid (Hybrid)

This one-day virtual workshop provides participants with the essential skills to provide mental health first aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : The Happychondriac Society

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