Claim assistance

Free tools for every stage of your claim

When you’re dealing with a workers compensation claim, it’s important to understand what comes next. On this page, you’ll find free resources, informative videos, useful links, and expert guides to make the claims process easy, from your doctor visits to returning to work.

We know what your icare claim means to you – we’re here to make sure you feel as supported as possible.

Journey

Our support is tailored to your needs

Making a claim

Click here to get started

Support for claims

Resources for the claims process

Support for recovery

Get the care you need

Claim assistance

When you've been injured at work

Navigating the claims process can feel overwhelming, particularly when you are focused on your recovery. Here you will find useful resources to make things easier.

icare forms

Find important forms such as EFT claims forms, injured person lodgement form and permanent impairment claim forms.

icare portal – injury notification

Access the portal to report an injury or make a claim.

icare portal – update your claim

Upload your supporting documents such as a Certificate of Capacity through icare’s portal.

Resources

Free tools to support your recovery and return to work

News & Community

Latest news
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...

EML shines at the 2025 PIEF Awards with three winners

On Monday 27 October, we celebrated the incredible achievements across the personal...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...

Celebrating excellence: EML finalists in the 2025 PIEF Awards

At EML, we’re proud to recognise the individuals and teams whose innovation,...
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