Claim assistance

Free tools for every stage of your claim

When you’re dealing with a workers compensation claim, it’s important to understand what comes next. On this page, you’ll find free resources, informative videos, useful links, and expert guides to make the claims process easy, from your doctor visits to returning to work.

We know what your icare claim means to you – we’re here to make sure you feel as supported as possible.

Journey

Our support is tailored to your needs

Making a claim

Click here to get started

Support for claims

Resources for the claims process

Support for recovery

Get the care you need

Claim assistance

When you've been injured at work

Navigating the claims process can feel overwhelming, particularly when you are focused on your recovery. Here you will find useful resources to make things easier.

icare forms

Find important forms such as EFT claims forms, injured person lodgement form and permanent impairment claim forms.

icare portal – injury notification

Access the portal to report an injury or make a claim.

icare portal – update your claim

Upload your supporting documents such as a Certificate of Capacity through icare’s portal.

Resources

Free tools to support your recovery and return to work

News & Community

Latest news

Proposed NSW reforms bulletin

The NSW Government has announced its intention to introduce reforms that will...

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits:...

Finalists in the 2025 icare NSW Case Management Awards announced

Congratulations Ali, Catherine, Dakota and Greg for being named finalists in this...

EML named a best workplace for women

Great Place To Work® Australia has named EML Group as one of...
Person smiling, wearing headphones at a computer.
Get in touch your way
Chat with our local claim experts - we're always here to help