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Supporting providers

Working together to deliver great outcomes

Forging and sustaining partnerships with service providers is key to our business success.

Our goal is to create collaborative relationships that drive recovery, enhance capabilities, and ensure the highest standards of service.

We maintain a network with service providers to ensure we can deliver a seamless and high quality service experience to workers and employers across Australia.  

Get in touch

Contacting provider services

Requests for provider services should be directed to the provider team in each scheme.

Victoria: providersvic@eml.com.au

South Australia: info@rtwsa.com.au

NSW Nominal Insurer:
ninswproviderservices@eml.com.au

For our national provider services team:
GroupProviderServices@eml.com.au

Choose your scheme

The NSW Nominal Insurer (icare) workers insurance is the state government’s workers compensation scheme, covering most workplaces in NSW (excluding the public sector).

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees.

icare’s Insurance for NSW and its Treasury Managed Fund provides workers compensation cover for employees of public sector workplaces, like police, ambulance, and government offices.

ReturnToWorkSA covers South Australian workers and businesses.

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare.

State-based self insurance is for businesses that choose to manage their workers compensation claims, in line with state requirements.

Resources

Resources for claims, recovery and workplaces

News & Community

Latest news

SunSmart Workplaces Toolkit – Helping to protect workers under the sun

The SunSmart Workplaces Toolkit, developed in partnership with the Cancer Council, is...

2026 Finalists announced for the icare NSW Case Management Awards

The icare NSW Case Management Awards celebrate the dedication, professionalism and impact...

Technology Built with Purpose: How EML’s tech gives our clients a competitive edge

At EML Group, technology is something we build: purposefully, collaboratively, and with...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...
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