Personal injury cover that suits your business

Our difference is our specialist knowledge and commitment to superior service. We know how important it is to be responsive when you need us and accommodating to your unique challenges. Our people are experts in personal injury claims management and will work with you to effectively manage your premium and claims.

We'll help you improve return to work outcomes, reduce risk, and contain your costs. Your employees will receive the support they need to recover from injury and get their lives back.

Learn more about our services and how we can help you by downloading the brochure.

Go to Brochure

 

Want to register your business or transfer a policy?

Nguyen Tran
n.tran@eml.com.au, 0466 464 712

You can apply online to register your business.

To transfer a policy, please click on

Transfer my Policy

Fill out the form and return it to transfersvic@eml.com.au

Alternatively, if you'd prefer to talk to someone, contact Nguyen Tran, our National Manager for Growth and Distribution who can assist you with any queries.

 

Claims & Return to Work

Contact for claims and return to work support

1800 365 842 (toll free)

claimsvic@eml.com.au

Contact for all new claims

1800 365 842 (toll free)

newclaimsvic@eml.com.au

GPO Box 4695, Melbourne VIC 3001

Lodge a claim

Step 1 – Ask your worker to complete a Worker's Injury Claim Form

Step 2 – You must then complete an Employer Injury Claim Report

Step 3 - Lodge the worker's claim and your employer report. You can submit them online through the Worker's Compensation Claim Lodgement System or email/mail them both to EML.

Note: Worker claims for compensation must be lodged with EML no later than 10 days after receipt for a physical injury and three days for a mental injury.

Videos to help understand the claims process

We’ve created a series of short, animated videos to help employers understand the Victorian workers compensation claims process and help their injured employees to return to work sooner. Watch the videos here.

 

WorkCover Insurance

Register for Insurance

You can apply online or complete the form below and return it to our Premium Services team.

Renewing your WorkCover Insurance

We know it can be difficult for some employers, particularly small and medium sized businesses, to renew their WorkCover insurance policy.

To help, we’ve created an interactive video which can be personalised for each employer, featuring the data used to calculate their premium.

Obtain a Certificate of Currency

Download the Certificate of Currency form below from WorkSafe Victoria’s website. Or to request a copy, email your details to premiumvic@eml.com.au

Add a workplace to a WorkCover Insurance Policy

Download the form below from WorkSafe Victoria’s website. It should be completed by an employer who becomes the occupier of a workplace which is not included under their WorkCover Insurance registration.

Transfer a policy

When transferring your policy to EML you will automatically become a member and enjoy a range of benefits including free online training.

Download the form below and return to transfersvic@eml.com.au

Contact Premium Services

GPO Box 4695, Melbourne VIC 3001

 

Report an incident

Employers are required to immediately notify WorkSafe Victoria of a serious incident on 13 23 60 and in writing within 48 hours by completing a Serious Incident Notification Form. Learn more about your legal duties to report an incident and how to do this. View the incident notification form below.

Go to form

 

Register an injury

Complete a Register of Injuries form to keep a record of the injuries in your workplace.

Go to form

 

Free online portal

Secure online access to your claims and policy information with EMpower.

Find out more

 

Useful resources and forms

Posters, forms and updates to help you meet your workers compensation and work health safety responsibilities.

Find out more

 

Mutual Benefits

Find out all the ways you can benefit from being a customer of EML.

Find out more