Light blue square shape on a colored background.
Simple blue icon representing a generic concept.

Supporting employers

Better claims, better outcomes

When a worker is injured, we help you manage the claim with care, efficiency and compliance.

From supporting paperwork to working with medical providers, we ensure you meet your legal obligations and support your team back into the workplace while keeping the process clear and collaborative. But – we’re more than just expert claims managers. We’re here to help your workers stay safe. 

Through the Mutual Benefits Program, we give our customers free access to online WHS courses, expert-led wellbeing and mental health training, and practical tools to help you reduce workplace injury risks – all tailored to your business needs. With decades of experience handling workers compensation for Australia’s biggest schemes, thousands of employers trust us every day to support their people and protect their businesses. 

Select the scheme you’re insured under below to get started.

Choose your scheme

The NSW Nominal Insurer (icare) workers insurance is the state government’s workers compensation scheme, covering most workplaces in NSW (excluding the public sector).

icare’s Insurance for NSW and its Treasury Managed Fund provides workers compensation cover for employees of public sector workplaces, like police, ambulance, and government offices.

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare.

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees.

ReturnToWorkSA covers South Australian workers and businesses.

State-based self insurance is for businesses that choose to manage their workers compensation claims, in line with state requirements.

Your workers compensation claim

We are here to help

Not sure what scheme you should lodge your claim through?



Contact us to speak with one of our people who are specialists in what they do and can support you with your claim.

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Introduction to workers compensation & injury management

Gain a comprehensive understanding of the vital role Occupational Rehabilitation Providers play across Australia. This course explores the positive impact these providers have on workplace injury schemes, including the financial and operational benefits they deliver. Participants will also learn about the key differences in service delivery and regulations across various states and territories, equipping them with the knowledge to navigate and apply best practices nationwide
Host : Procare

Advanced worker compensation masterclass – Key barriers and motivators for success during eligibility

Listen to experts in Workers Compensation, Injury Management, and Claim Investigations as they cover important aspects that improve compliance, reduce the risk of time lost, improve engagement with injured workers and assist you to present evidence and information during the claim eligibility phase.
Host : EML

Complex case management: dispute management

Build confidence in managing adverse claims decisions. This course equips you with practical skills to prepare for and communicate tough decisions, de-escalate challenging situations, and rebuild trust when decisions are overturned. Ideal for professionals seeking to enhance their claims management approach with empathy and effectiveness.
Host : Procare

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Managing external workplace aggression and violence

This interactive training empowers participants to manage external aggression and violence in the workplace. It covers early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens. Participants will explore case studies, apply psychosocial hazard management, and develop safety-focused policies. The course also highlights post-incident support, crisis communication, and fostering a culture of safety and wellbeing.
Host : Pinnacle Rehab

Vicarious trauma – leader session

Ideal for team leaders, managers, and HR professionals who regularly engage with trauma-related material. Join our interactive training session to learn techniques to recognise and respond to vicarious trauma in the workplace. Discover leadership support strategies and equip yourself with proactive and supportive methods to foster a healthier workplace culture.
Host : Pinnacle Rehab

Vicarious trauma – essentials

Discover the essentials of vicarious trauma in this in-depth webinar. Equip yourself with the tools to support wellbeing in emotionally demanding environments. Enrol now to learn to identify causes, recognise early signs in yourself and colleagues, and build vicarious resilience.
Host : Pinnacle Rehab

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre

Effectively utilising health professionals to improve return to work outcomes

Build stronger RTW outcomes through health professional collaboration. Gain a clear understanding of the roles and specialties of health professionals in Return to Work (RTW) planning. Learn how to communicate effectively, develop tailored RTW/RAW plans, and navigate common challenges. This course equips you with practical strategies and communication tools to foster productive partnerships and ensure successful, individualised outcomes.
Host : PHSA

Complex case management – return to work planning

This session provides valuable information and practical strategies for the effective management of complex workers compensation claims. Despite complexity, positive return to work outcomes can be achieved if the employer/Manager is equipped with effective tools for managing barriers and supporting recovery in the workplace.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mentally healthy workplaces for executives and decision makers

This workshop equips executives and leaders with strategies to manage stress, prevent burnout, navigate decision fatigue, and foster workplace wellbeing—ensuring sustainable leadership while addressing challenges like moral injury and loneliness.
Host : Pychologoical Safety Australia

Leading through critical incidents

Gain the confidence, skills, and knowledge to effectively manage and support leaders and employees following a critical workplace incident.
Host : AP Psychology

 Mental health in the workplace, and how to manage psychosocial hazards

This course deepens your understanding of mental health and psychosocial hazards, offering practical strategies for the workplace- empowering you to create a healthier, more resilient work environment. Learn to support others, apply effective techniques, and prioritise self-care.
Host : Procare

News & Community

Latest news

Keeping workflows smooth and secure 

At EML Group, we recognise that security is not just about protection....

Inside the minds of Australia’s workplaces: A groundbreaking mental health white paper  

EML proudly hosted events in Sydney and Melbourne to launch our latest...

Proposed NSW reforms bulletin

The NSW Government has announced its intention to introduce reforms that will...

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits:...
Person smiling, wearing headphones at a computer.
Get in touch your way
Chat with our local claim experts - we're always here to help