Supporting employers

Better claims, better outcomes

When a worker is injured, we help you manage the claim with care, efficiency and compliance.

From supporting paperwork to working with medical providers, we ensure you meet your legal obligations and support your team back into the workplace while keeping the process clear and collaborative. But – we’re more than just expert claims managers. We’re here to help your workers stay safe. 

Through the Mutual Benefits Program, we give our customers free access to online WHS courses, expert-led wellbeing and mental health training, and practical tools to help you reduce workplace injury risks – all tailored to your business needs. With decades of experience handling workers compensation for Australia’s biggest schemes, thousands of employers trust us every day to support their people and protect their businesses. 

Select the scheme you’re insured under below to get started.

Choose your scheme

The NSW Nominal Insurer (icare) workers insurance is the state government’s workers compensation scheme, covering most workplaces in NSW (excluding the public sector).

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees.

icare’s Insurance for NSW and its Treasury Managed Fund provides workers compensation cover for employees of public sector workplaces, like police, ambulance, and government offices.

ReturnToWorkSA covers South Australian workers and businesses.

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare.

State-based self insurance is for businesses that choose to manage their workers compensation claims, in line with state requirements.

Your workers compensation claim

We are here to help

Not sure what scheme you should lodge your claim through?



Contact us to speak with one of our people who are specialists in what they do and can support you with your claim.

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Meeting your workers compensation payment obligations: Ensuring workers are not underpaid following the legislative changes

From 1 January 2025, intentional wage underpayment is a criminal offence under Commonwealth law, and Worker Compensation payments are included. This session with experts from Australian Payroll Association and EML will help employers review Worker Compensation wage practices to ensure accurate payments, meet wage obligations and maintain compliance.
Host : Australian Payroll Association; EML

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

The death of manual handling training: What can we learn and unlearn from Olympic lifters

This session challenges the long held belief that “how to lift” training prevents injuries. Despite its popularity, safety regulators and research show it’s ineffective and can even cause harm. Together we’ll unpack why technique isn’t the protective factor many assume, explore what the evidence actually says, and examine real world case studies. We’ll also look at sensor technologies, lifting aids, and other factors that genuinely influence safe manual handling.
Host : Procare, BodyGuide

Psychological safety for supervisors: Your role in preventing claims

Most mental injury claims don’t come out of nowhere, they build over time in environments where people don’t feel safe to speak up. This session helps frontline leaders and supervisors create the kind of culture that prevents risk before it escalates.
Host : Lysander

EQ: The leadership skill that builds psychological safety

Great leadership isn’t just about strategy — it’s about self-awareness. This panel session equips leaders with practical emotional intelligence skills to elevate communication, sharpen decision-making, foster psychological safety, and unlock stronger team performance. Walk away with tools you can apply immediately to lead with clarity, confidence and impact.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Supporting staff return to work with a mental injury

This session delves into the key mental health and injury barriers encountered throughout the return to work process from multiple perspectives, including the worker, employer, agent, and rehabilitation provider. Customised strategies aimed at effectively overcoming these barriers are also discussed.
Host : IPAR

Complex case management: Barriers to return to work

Complex claims stall when barriers stack up and aren’t identified early. This interactive session provides a practical framework to quickly pinpoint what’s holding return to work back across medical, psychosocial, workplace, and system factors and apply targeted strategies to move the claim forward. Participants will strengthen decision-making, improve collaboration with stakeholders, and support sustainable return to work outcomes in cases involving multiple risk factors or prolonged absence.
Host : Workplace Interventions

Injury management and return to work planning for hybrid and remote workers

Injury management for hybrid and remote workers demands a modern approach that recognises the unique risks and challenges of dispersed teams. Effective return to work planning blends clear communication, tailored support, and flexible duties that align with each worker’s environment. Organisations that invest in proactive strategies not only reduce recovery time but also strengthen trust and wellbeing across their workforce.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Mentally healthy workplace – Taking a psychosocially informed approach

This session helps senior leaders understand the strategic importance of psychosocial hazards and risks. It explores how these risks arise and interact, enabling executives to build effective frameworks and organisational norms that support early identification and management. By strengthening leadership capability, the session equips organisations to proactively foster and maintain a psychologically safe workplace.
Host : Psychological Safety Australia

Mind matters: Helping young workers thrive at work

Join us for this panel session as Dr Mark Deady (UNSW), Dr Claire Madden, Pinar Karabulut (PHSA), and Karen Marshman (Let’s Talk Australia) explore the unique mental health challenges facing young workers, including stress, burnout, uncertainty, and the pressures of early‑career environments. Through practical insights and discussion, the session empowers leaders and peers to create psychologically safe, inclusive workplaces where young workers feel valued, supported, and equipped to thrive.
Host : PHSA; Dr Claire Madden; Black Dog Institute ; Let's Talk Australia

Mental Health First Aid (Hybrid)

This one-day virtual workshop provides participants with the essential skills to provide mental health first aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : The Happychondriac Society

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