Supporting employers

Better claims, better outcomes

When a worker is injured, we help you manage the claim with care, efficiency and compliance.

From supporting paperwork to working with medical providers, we ensure you meet your legal obligations and support your team back into the workplace while keeping the process clear and collaborative. But – we’re more than just expert claims managers. We’re here to help your workers stay safe. 

Through the Mutual Benefits Program, we give our customers free access to online WHS courses, expert-led wellbeing and mental health training, and practical tools to help you reduce workplace injury risks – all tailored to your business needs. With decades of experience handling workers compensation for Australia’s biggest schemes, thousands of employers trust us every day to support their people and protect their businesses. 

Select the scheme you’re insured under below to get started.

Choose your scheme

The NSW Nominal Insurer (icare) workers insurance is the state government’s workers compensation scheme, covering most workplaces in NSW (excluding the public sector).

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees.

icare’s Insurance for NSW and its Treasury Managed Fund provides workers compensation cover for employees of public sector workplaces, like police, ambulance, and government offices.

ReturnToWorkSA covers South Australian workers and businesses.

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare.

State-based self insurance is for businesses that choose to manage their workers compensation claims, in line with state requirements.

Your workers compensation claim

We are here to help

Not sure what scheme you should lodge your claim through?



Contact us to speak with one of our people who are specialists in what they do and can support you with your claim.

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Migrant worker and cultural awareness in the workplace

Australian workplaces are diverse and many workers come from migrant and multicultural backgrounds. Employers have a duty to ensure that all workers are healthy and safe at work, and this will require you to tailor your approach to meet the needs and abilities of all workers. This session covers some ways that employers can manage WHS risks in a sensitive way, through tailored communication, consultation, cultural and religious awareness.
Host : PHSA

Psychosocial hazards and risk management

Psychosocial hazards can have a significant impact on wellbeing, performance, and workplace safety. This session will build awareness of the legal and practical frameworks for identifying, assessing, and managing psychosocial risks, while supporting participants to apply effective risk and injury management approaches.
Host : Recovre

Occupational violence and aggression training

This session explores strategies to recognise, respond to and manage occupational violence and aggression in the workplace. The training focuses on early awareness, effective de-escalation communication, and practical safety measures to support safer interactions and reduce risk in the workplace.​
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Understanding biopsychosocial risk factors and assessments

Successful recovery after a workplace injury is influenced by more than the diagnosis or severity of injury. Research consistently demonstrates that psychosocial factors often have a greater impact on recovery and return-to-work outcomes than the physical injury itself. This session provides employers, RTW coordinators and supervisors with practical knowledge to identify psychosocial risk factors that may delay recovery, understand the purpose of biopsychosocial assessments, and implement workplace strategies that support recovery and durable return-to-work outcomes.
Host : KINNECT

Developing task analysis and job dictionaries

This session introduces the concept of suitable work and the legislation that underpins it, while explaining the benefits of offering suitable work for both the worker and the organisation. This will cover how task analysis supports the development of job dictionaries, along with RTW arrangements, additional tools, and key resources to help apply these concepts in practice.
Host : Recovre

Suitable duties for psychological injuries

This course is designed to provide an overview of the common types of injuries and the medical terminology that often arise in the personal injury sector. With a better understanding of injuries and their impacts, Return to Work Coordinators and other Health and Wellbeing Practitioners will be more effective in the management of each claim and increase the opportunities for promoting the worker’s return to work and health.
Host : IPAR

News & Community

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