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Supporting employers

Better claims, better outcomes

When a worker is injured, we help you manage the claim with care, efficiency and compliance.

From supporting paperwork to working with medical providers, we ensure you meet your legal obligations and support your team back into the workplace while keeping the process clear and collaborative. But – we’re more than just expert claims managers. We’re here to help your workers stay safe. 

Through the Mutual Benefits Program, we give our customers free access to online WHS courses, expert-led wellbeing and mental health training, and practical tools to help you reduce workplace injury risks – all tailored to your business needs. With decades of experience handling workers compensation for Australia’s biggest schemes, thousands of employers trust us every day to support their people and protect their businesses. 

Select the scheme you’re insured under below to get started.

Choose your scheme

The NSW Nominal Insurer (icare) workers insurance is the state government’s workers compensation scheme, covering most workplaces in NSW (excluding the public sector).

icare’s Insurance for NSW and its Treasury Managed Fund provides workers compensation cover for employees of public sector workplaces, like police, ambulance, and government offices.

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare.

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees.

ReturnToWorkSA covers South Australian workers and businesses.

State-based self insurance is for businesses that choose to manage their workers compensation claims, in line with state requirements.

Your workers compensation claim

We are here to help

Not sure what scheme you should lodge your claim through?



Contact us to speak with one of our people who are specialists in what they do and can support you with your claim.

Resources

Resources for claims, recovery and workplaces

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Introduction to workers compensation & injury management

Gain a comprehensive understanding of the vital role Occupational Rehabilitation Providers play across Australia. This course explores the positive impact these providers have on workplace injury schemes, including the financial and operational benefits they deliver. Participants will also learn about the key differences in service delivery and regulations across various states and territories, equipping them with the knowledge to navigate and apply best practices nationwide
Host : Procare

Complex case management: dispute management

Build confidence in managing adverse claims decisions. This course equips you with practical skills to prepare for and communicate tough decisions, de-escalate challenging situations, and rebuild trust when decisions are overturned. Ideal for professionals seeking to enhance their claims management approach with empathy and effectiveness.
Host : Procare

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Managing external workplace aggression and violence

This interactive training empowers participants to manage external aggression and violence in the workplace. It covers early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens. Participants will explore case studies, apply psychosocial hazard management, and develop safety-focused policies. The course also highlights post-incident support, crisis communication, and fostering a culture of safety and wellbeing.
Host : Pinnacle Rehab

Vicarious trauma – leader session

Ideal for team leaders, managers, and HR professionals who regularly engage with trauma-related material. Join our interactive training session to learn techniques to recognise and respond to vicarious trauma in the workplace. Discover leadership support strategies and equip yourself with proactive and supportive methods to foster a healthier workplace culture.
Host : Pinnacle Rehab

Caring for your workers after an injury

This health and wellbeing training enhances employers’ health literacy for post-injury employee care. With a primary focus on resilience building and supporting workers post-injury, these sessions are tailored to address workplace injuries and progressive rehabilitation needs.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre

Effectively utilising health professionals to improve return to work outcomes

Build stronger RTW outcomes through health professional collaboration. Gain a clear understanding of the roles and specialties of health professionals in Return to Work (RTW) planning. Learn how to communicate effectively, develop tailored RTW/RAW plans, and navigate common challenges. This course equips you with practical strategies and communication tools to foster productive partnerships and ensure successful, individualised outcomes.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Psychosocial safety investigations: Tackling tricky people issues at work

Learn how to effectively investigate psychosocial safety incidents by exploring key frameworks, considerations, and leadership roles. Gain insights to enhance your organisation’s approach to managing psychosocial risks.
Host : Flourish DX

Mental Health First Aid (VIC)

This 2-day workshop in Melbourne Victoria, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Access Psychology

Mental Health First Aid (NSW)

This 2-day workshop in Sydney NSW, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : PHSA

News & Community

Latest news

EML Group and Matthew Vickers named Finalists in the 2025 Business NSW awards!

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PTSD at Work: Global Perspectives international forum...

EML Group and HII named 2025 finalists in the 21st Australian Insurance Industry Awards

EML Group and HII named 2025 finalists in the 21st Australian Insurance...
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