We understand the disruption workplace injuries can cause.
We’re here to take care of your team and your business. As Australia’s largest and oldest
workers compensation claims provider, we help workplaces of all sizes across Victoria
to minimise the risk of injury and maximise return-to-work outcomes.
For your workers, our mobile case managers provide face-to-face support to ensure
they get the care they need to recover and return to work faster. For your business, we
manage your WorkCover claims, helping to control injury costs and reduce the impact
on your insurance premium.
With the Mutual Benefits Program, we take our support even further, providing free
health and safety resources, tools, and training to transform your business and improve
long-term safety. Ensuring you have a stronger, more resilient workplace that protects
your most valuable asset – your people.
Our claims model in Victoria has been refined using insights from our Australia-wide exposure to workforce trends and industry best practice. In addition to specialist roles like RTW Specialists, Mental Health Specialists and Legal Specialists, our service model is propelled by innovations that enhance the recovery process and empower our front-line staff to deliver claims management activity which really makes a difference.
Learn more about our offering for Victorian employers here.
Recognising the escalating challenge posed by rising pharmacy costs, increased prescription of opioid medications, and the growing rates of addiction and misuse, we took decisive action by integrating two experienced pharmacists into our team. Our In-house Pharmacists work with the worker and their GP to educate about the risks of strong pain medications and exploring other pain management options.
We’ve developed a tailored service to make it easier for long-term injured workers to transition from the workers compensation scheme. Our specialists work closely with injured workers, taking a whole-of-person approach to help them prepare for change. The service incorporates career and financial counselling, housing support, mental health services and fostering social and community connections.
This tailored service identifies and helps to address the unique barriers which impact someone’s recovery to help them get their lives back, and prevent long term complex claims. Our Recovery Case Managers connect injured workers to a range of specialist support services – such as financial, housing, family and counselling support – so they can focus on their recovery. This service is particularly effective when returning to work is not the immediate goal, ensuring workers receive the holistic care they need.
Our team of mobile case managers and telehealth case managers are empowered to make on-the-spot decisions to facilitate faster medical treatment. Travelling right across the state of Victoria, they work with employers, workers and their treating health practitioners to help a worker return to work sooner.
As an employer you are required to choose a WorkSafe agent. This is done when applying for, or renewing your WorkCover insurance.
In Victoria, employers can choose their preferred WorkCover Agent and are eligible to change Agent once every 12 months. To learn more visit the WorkSafe website.
For more information about transferring your policy to EML or to discuss our service offering, contact one of our team.
National Manager, Growth and Distribution
0466 464 712
n.tran@eml.com.au
State Relationship Manager, Victoria
0421 787 877
t.kennedy@eml.com.au
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
Browse our training across workers compensation, health and safety, return to work and mental health.
Contact for all new claims
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The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.
