Support for claims

Free support for a safe return to work

After you’ve made an injury claim, we’ll support you throughout the return-to-work process. 

Our free support helps you meet your ReturnToWorkSA employer obligations while giving your team the right tools and training to manage recovery plans, collaborate with medical experts, and ensure ongoing safety.

Explore our resources and how we can help here.

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Empower Claims Portal
Our Empower online claims portal is free for EML customers and provides flexible and secure access to your claims information.  

RTWSA Education and Support  
Visit the RTWSA website to access training, education and support for South Australian businesses.

Video series

Returning your employee to work

The longer your employee is away from work, the longer their recovery will be. Watch this short video to understand how you can help your workers in their recovery.

Support for claims

Resources for RTW Coordinators

Managing the administrative components of the claims management process shouldn’t be challenging. Here you can find useful forms and guides to help you in the process.

Video series

Return to work planning

Managing workers insurance and personal injury claims can be challenging, so we’ve developed four helpful videos to assist in understanding your role in implementing your organisation’s return to work plan and supporting a worker’s journey.

Identifying suitable duties

Completing a return to work plan

Supporting your employee to improve outcomes

Common return to work barriers

Resources

Free tools to support recovery and provide a safer workplace

Latest news

News & Community

Celebrating Mark Coyne: A leader redefining the personal injury sector

With over 22 years in the personal injury sector, including a decade...

Gardener’s love of hiking motivates return to work

$950K investment: improving workplace safety for nurses...

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

Pioneering change for recovery: Laura Martin PIEF 2025 finalist for outstanding leadership

EML’s Laura Martin is a PIEF 2025 finalist for outstanding leadership, recognising...
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