Supporting providers

Our partnerships are pivotal to our claims management outcomes

Forging and sustaining partnerships with service providers is key to EML’s success.

Our goal is to create collaborative relationships that drive recovery, enhance capabilities, and ensure the highest standards of service.

EML maintain a network with service providers across Australia, ensuring seamless and high-quality service standards.

Information for service providers

Service levels

Ensuring a consistent service experience for our customers is critical for our mutual success. Our terms and conditions outline service level expectations from our provider partners.

Working as a Comcare provider

The Comcare website provides information for service providers involved in an injured employee's treatment, rehabilitation and return to work journey. You can find information here regarding service standards and invoicing and payments.

Resources

Resources for claims, recovery and workplaces

News & Community

Latest news

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits:...

EML named a finalist at the Insurance Business Awards

EML Group is delighted to be named a finalist in two categories...

Workplace heat safety

The start of the year is a good opportunity for us to...

Top WHS tips to start the year

The start of the year is a good opportunity for us to...
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