Injury and illness in the workplace

Your recovery and wellbeing is our number one priority.

We understand the difficulties of recovering from a workplace illness or injury. You want support and to know that we are here every step of the way to help you recover.

We know that everyone’s needs are different and that’s why we take an individual approach to your claim. Our people are specialists and our claims management is best practice. By working with you, your employer and your treating health practitioner, we can help you return to health and work quickly and safely.

Learn more about our services and how we can help you by downloading the brochure.

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Contact for claims and return to work support

1800 365 842 (toll free)


Contact for all new claims

1800 365 842 (toll free)

GPO Box 4695, MELBOURNE VIC 3001


Make a claim

Use the Vic Claim App on your mobile to help you find local service/treatment providers or upload documents to EML, and get information to help you through the claims process.

Alternatively, use the Vic Claim App to step you through the claims process.

Get the App

Complete the Worker's Injury Claim form below if you want to claim compensation for a work-related injury or illness.

If you suffer a work-related injury or illness, you, or someone else if you are unable to, must report it to your employer as soon as possible. If you haven't notified your employer in writing within 30 days of becoming aware of the injury, you may not be entitled to compensation.

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Access your claim information

Complete a WorkSafe Claim Information Request form if you are an injured worker and you want to access or seek correction of information on our claim file.

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Your claim has been accepted – what’s next?

It can be difficult to know what to do and what to expect after your claim has been accepted. It can be a time of uncertainty, and you want to know what help is available to support you to recover and get your life back. To help make things easier, EML has created videos to answer common questions you may have about your workers compensation claim.

Find out more