Support for claims

Free tools for a successful return to work

Once your claim is lodged, we’ll help with what comes next.

Our free programs provide your team with the training and tools to manage the return-to-work process and ensure you are supported in your WorkCover employer obligations. From coordinating with medical specialists to developing injury management programs, we’ll make the process as smooth as possible.

 Explore our support and resources here.

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Video series

Understanding the claims process

We’ve created a series of short, animated videos to help employers understand the Victorian workers compensation claims process and help their injured employees to return to work sooner.

What happens after a claim is submitted

Weekly payments

Returning your employee to work

The importance of communication

My employee is injured, or there has been a near miss

About lodging a workers compensation claim

EMpower Claims Portal
Our EMpower online claims portal is free for EML customers and provides flexible and secure access to your claims information.  

WorkSafe Education and Support  
Visit the WorkSafe website to access training, education and support for Victorian businesses.

Support in the claims process

Useful forms and guides

Managing the administrative components of the claims management process shouldn’t be challenging. Here you can find useful forms and guides to help you in the process.

Video series

Managing workers insurance and personal injury claims can be challenging, so we’ve developed four helpful videos to assist in understanding your role in implementing your organisation’s return to work plan and supporting a worker’s journey.

Identifying suitable duties

Completing a return to work plan

Supporting your employee to improve outcomes

Common return to work barriers

Resources

Free tools to support recovery and provide a safer workplace

News & Community

Latest news

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Get in touch

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Contact for claims and return to work support

Contact for all new claims