Claims

Resources

Stay informed, drive progress

As leaders in personal injury, we are committed to developing and sharing resources which help everyone in the claims process. Staying informed, sparks inspiration and drives progress.

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Spotlight: Pain after an injury

Musculoskeletal conditions are the leading contributor to disability worldwide, with lower back pain being the single...

Revolutionising claims handling in superannuation

Revolutionising claims handling in superannuation: Lessons from personal injury schemes...

Police Career Transition

Resources and support for NSW Police Officers transitioning to a new career....

Occupational Violence and Aggression

We understand that many workers (particularly in the aged care and retail sectors) have experienced some...

No capacity for work

You have had your last day of service with NSW Police and you remain certified as...

How to cope with First Responder mental illness

Coping with your first responder partner’s mental illness or mental health involves supporting your loved one...

Helping healthcare employers support their ageing workforce

Improve return to work rates for older injured healthcare workers, through these five types of interventions...

First Appointment videos

The First Appointment videos help you be mentally and physically prepared to start treatment with a...

Earning capacity assessment

An Earning Capacity Assessment is performed to determine the appropriate weekly pay rate for a worker...