Lodge a new claim

Claims made easy

Making a workers compensation claim is a vital step towards recovery and getting back to work.

Having helped over a million Australians return to work, our caring and experienced claims team is ready to support you.

This page provides you with the details to start your claim and understand the process when your employer is self-insured. You’ll also find real stories from some people of the people we’ve helped.

We’re here for you – contact us however you prefer.

Journey

Our support is tailored to your needs

Making a claim

Click here to get started

Support for claims

Resources for the claims process

Support for recovery

Get the care you need

When an injury occurs

EML are appointed as the claims manager for your workplace who has elected to self insure their workers compensation insurance. When an injury happens, you need to:

  • Make contact with your manager to report your workplace injury
  • Either you, a colleague or a person from your employer notifies EML of your injury via phone or claim form
  • We will nominate a case manager to help you with your claim
  • We will contact you within 3 business days to provide support and advise you of next steps.
  • We will work with your employer to ensure a recovery and return to work plan is developed to facilitate your return to health and work.

If you are injured in the course of your employment and wish to start a claim, choose your state below:

Victoria 

South Australia 

Western Australia 

Tasmania 

New South Wales 

Northern Territory 

If you are in Queensland, please contact our team for a claim form specific for your Employer.

[email protected]

Claim lodgement

Send completed claim forms to: 
E: [email protected]

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