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Post-traumatic stress disorder (PTSD)

Post-traumatic Stress Disorder (PTSD) is a serious mental health condition that can develop after exposure to a traumatic event. In the context of the workplace, it often arises following incidents such as workplace accidents, violence, or exposure to distressing situations, especially in high-risk industries like emergency services, healthcare, and frontline roles.

PTSD is one of the most commonly reported psychological conditions arising from the workplace. 

Workers compensation claims for PTSD have a median duration of 50 weeks, so a significant amount of workers are off work for a year or more.

PTSD describes a severe and persistent mental health impairment that can occur following exposure to a single or multiple traumatic events. An individual with PTSD typically has four clusters of symptoms: re-experiencing symptoms; avoidance symptoms; negative cognitions and mood associated with the traumatic event; and arousal symptoms, including insomnia and irritability. 

Here you will find a collection of resources for workers and their families to help them from the impacts of PTSD and psychological injuries. 

Our officially-endorsed videos, guides and articles have been developed through collaborations with Black Dog Institute and Phoenix Australia: Centre for Posttraumatic Mental Health. 

What is trauma?

Sometimes people refer to ‘the trauma’ of seeing or experiencing something, and other times we might hear trauma used to describe the injury itself.

What is PTSD? How did my loved-one get it?

For some people their loved one telling them they have PTSD (post traumatic stress disorder) may come as a shock, for others they may have anticipated this was coming after noti...

What does the word ‘trigger’ actually mean? 

Talk about PTSD often involves some mention of the phrase ‘trigger’ but if you are not experiencing PTSD yourself, it can be difficult to understand how this works and what it m...

‘What happened to Dad/Mum?’ Explaining psychological injury to your kids

Your loved one may be feeling like their psychological injury is a constant topic. As part of their recovery they may be talking with their Doctor, Psychologist, Case Manager, R...

Recovery after trauma guides

Find information and support for exposure to traumatic events with EML’s Recovery After Trauma booklets
Podcast microphone set up with laptop

Judgemental podcast: Helping workplaces manage psychosocial risk

In the Judgemental Podcast, Kate Connors and Greg Smith discuss the nuance and diversity of impact that psychosocial risk has in the workplace and how standard approaches can, in some scenarios, cause more harm than good.
Blurred image of a hospital waiting area

First Appointment videos

The First Appointment videos help you be mentally and physically prepared to start treatment with a psychologist, psychiatrist and exercise physiologist.

Benefits of exercise in supporting PTSD

It is widely accepted that exercise and physical activity can help reduce the symptoms of mental illness, but people who are living with Post Traumatic Stress Disorder (PTSD) fa...

Getting back on the road after PTSD

Andrew Mifsud has been driving trucks for more than 30 years, but nothing could prepare him for the impact of witnessing a serious road accident, which resulted in the death of a young woman.

The psychological impact of witnessing this traumatic incident were enormous and Andrew was diagnosed with PTSD. Read his full story here.

Emergency services personnel with work-related psychological injuries like PTSD now benefit from better support than ever before. 

Read our articles and review our guides on best-practice treatments for PTSD among emergency service workers. Watch these videos for tips on protecting mental health and supporting recovery. 

PTSD in emergency services

Resources for workers and clinicians to help protect emergency service workers from the impacts of post traumatic stress disorder (PTSD) and mental illness.

PTSD expert guidelines for emergency services workers

EML’s world-first guidelines continue to help emergency service workers suffering from post-traumatic stress disorder (PTSD)

PTSD expert guidelines for emergency service workers: a clinician’s summary

For clinicians of emergency service workers with post traumatic stress disorder (PTSD). This summary of the expert guidelines gives you the gold-standard in diagnosis and treatm...

Delivering leading treatments for PTSD in emergency services

In Australia, there are approximately 80,000 full time emergency services personnel who play a critical role in protecting and helping people and communities in need.

Further resources 

Black Dog Institute 

A not-for-profit which is internationally recognised as a pioneer in the identification, prevention and treatment of mental illnesses, and the promotion of well-being. 

Phoenix Australia: Centre for Post-traumatic Mental Health 

Phoenix Australia is a not-for-profit organisation that promotes recovery for the 15 million Australians affected by trauma. 

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