OVA in the workplace
We are committed to supporting our customers to create safer workplaces. Through our Mutual Benefits Program we have embarked on a program of work to address the challenging issue of occupational violence and aggression (OVA). ‘Work-related violence can cause both physical and psychological harm to workers and result in significant economic and social costs to them, their family, the business where they work and the wider community. Like all work health and safety risks it must be managed.’ SafeWork SA Below you will find:- updates regarding what we have discovered through our latest research projects examining OVA
- tools and resources developed to assist you and your people
- articles and helpful links to provide guidance and support
- links to training and other benefits we provide to support you and your workers.
Creating safer workplaces
At EML, we’re committed to helping our customers prevent and manage Occupational Violence and Aggression (OVA) through the Mutual Benefits Program. We have invested in research, education, and practical tools to support safer and healthier workplaces. OVA is a serious Work, Health and Safety issue that can cause physical and psychological harm to workers, impacting individuals and businesses.'Work-related violence can cause both physical and psychological harm to workers and result in significant economic and social costs to them, their family, the business where they work and the wider community. Like all work health and safety risks it must be managed.' SafeWork SA
What you will find on this page
Research insights from our latest OVA focused projects
Practical tools and resources for prevention and management
Training opportunities and support programs
Helpful link and articles from trusted sources
If you would like to learn more or join one of our pilot programs, please contact the Mutual Benefits team.
Articles, resources and research relating to OVA
Supporting our retail customers address occupational violence
Resources to help prevent and manage OVA
Mental health
OVA research
Just launched – interactive gamified courses new to EMlearning
Preventing Workplace Violence and Aggression
This guide from SafeWork Australia provides information on preventing and responding to workplace violence and aggression, such as providing a safe physical work environment, sa…
Customer Aggression and Violence in Retail
This article from SafeWork SA breaks down the responsibilities of employers and workers regarding creating safe workplaces and how to identify and address OVA.
Beyond Blue
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Headspace
Headspace provides access to information and support about your mental health and wellbeing.
Lifeline
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
