Police Career Transition
Resources and support for NSW Police Officers transitioning to a new career.
Family Support for Emergency Services
Family support of an emergency service professional: husband or wife, partner, son, daughter or sibling, can make a huge difference to your loved one’s recovery from injury or m...
Career transition: Support services and programs
EML has compiled a list of the support services and programs health practitioners can share with injured NSW Police employees.
PTSD in Emergency Services
Resources for workers and clinicians to help protect emergency service workers from the impacts of post traumatic stress disorder (PTSD) and mental illness.
Resources for workers, their families and employers to assist with prevention and recovery from work-related psychological injury or mental illness.
Diet and mental health
Watch and learn with Dietitian Dr. Scott Teasdale PhD, as he explains what happens to you and ways to manage your diet to help you on a path to a healthier life.
- People's storyPeople's story
Owning your injury – Chris and Robyn’s story
Chris’s life changed in an instant when he was involved in a serious car accident while on the job as an arborist.
First Appointment videos
The First Appointment videos help you be mentally and physically prepared to start treatment with a psychologist, psychiatrist and exercise physiologist.
No capacity for work
You have had your last day of service with NSW Police and you remain certified as having no capacity for work.
What is trauma?
Sometimes people refer to ‘the trauma’ of seeing or experiencing something, and other times we might hear trauma used to describe the injury itself.
What does the word 'trigger' actually mean?
Talk about PTSD often involves some mention of the phrase ‘trigger’ but if you are not experiencing PTSD yourself, it can be difficult to understand how this works and what it m...
How to cope with First Responder Mental Illness
Coping with your first responder partner’s mental illness or mental health involves supporting your loved one while also looking after yourself and your family.
What is PTSD? How did my loved one get it?
For some people their loved one telling them they have PTSD (post traumatic stress disorder) may come as a shock, for others they may have anticipated this was coming after noti...
Why is my loved one drinking more?
In the Beyondblue Answering the Call report, it was identified that emergency service workers had high rates of alcohol consumption and this was higher in those who were likely ...
What does outpatient care mean?
Outpatient care consists of scheduled appointments that a person attends while they continue to reside in their usual home. Your loved one will still receive care from their psy...
What happens when my partner is in inpatient care?
Inpatient care involves admission to hospital. It is recommended for people who are extremely ill or who have complex care needs and are unlikely to receive the support they nee...
Why is my loved one so angry?
Anger is a common reaction for many who have experienced a traumatic incident.
"What happened to Dad/Mum?" Explaining psychological injury to your kids
Your loved one may be feeling like their psychological injury is a constant topic. As part of their recovery they may be talking with their Doctor, Psychologist, Case Manager, R...
What is a safety plan? Why am I being asked to participate?
A safety plan describes the steps that need to be taken to keep your loved one safe. It is often suggested by a treating psychologist or psychiatrist for people who are experien...
Finding out more about your loved one's recovery
Recovery from some physical and psychological injuries can be lengthy. You will probably have a lot of questions. Some of them will relate to the injury itself, what is it, what...
How can I encourage my loved one to get help?
It’s hard to watch a loved one struggle with their emotions and mental health. If you are fighting more, feel that they aren’t being as attentive or loving as they used to be, o...
How can I understand what is happening with my loved one's mental health condition?
As a partner or family member you know your loved one better than anyone, including their doctor or psychologist but that doesn’t always mean you can read their mind and know wh...
What is a mental breakdown?
You may have heard people in your life or even just in the media use the term “mental breakdown” or “nervous breakdown” and wondered what exactly that looks and feels like. If s...
Our commitment to the environment
Our environmental commitment takes into consideration people, buildings, what waste is produced and future needs. We grow our business responsibly.
Family support for injured workers
When injury strikes, it impacts not only the injured person, but the people around them – most significantly, their family. And it’s usually their family who can have the most i...
Good for people. Good for business
EML uses NPS to understand how our customers perceive us and how we can refine our business model to improve the customer experience.
Preventing disability with PGAP
Chronic pain and long-term injury are among Australia’s most expensive health problems and a significant cause of people being unable to return to work.
Pathways to new careers
Sometimes, getting your life back after injury means taking a different career path.
The benefits are mutual
EML is a mutual organisation, which means we reinvest a percentage of funds into research, initiatives and tools that benefit our employer customers (‘Members’ to us).
Love technology. Love people more
Customer centricity for us means using technology where we can to improve customer experience.
Taking steps to better manage employee mental health
One in five Australians is expected to experience mental illness at some point in their lives. There are steps employers can take to prevent and better manage mental injuries in...
Spotlight: Pain after an injury
Musculoskeletal conditions are the leading contributor to disability worldwide, with lower back pain being the single leading cause of disability globally.
Back pain is not always a worry
Many people suffer back pain at some point in their lives, but very rarely is there a serious cause, and most people will recover quickly.
Improving your mental health through exercise
Exercise is one of the best things you can do to preserve mental health or recover from mental illness.
Physiotherapist First appointment videos
The First Appointment videos are to help you be mentally and physically prepared to start treatment with a physiotherapist.
These stories demonstrate that former officers overcome challenges and find fulfilling roles in new careers.
Former officers have many skills and characteristics that are highly valued by employers and recruiters.
Mell: My decision
From the age of five years Mell was drawn to action – her favourite character on TV was a female police officer.
Dave: Moving forward
Dave was a NSW Police Force Officer for 12 years before he sustained an injury that lead to his medical retirement.
Focus on making Police career transition easier
When it comes to police officers leaving the job due to injury, the organisation’s strength can create a challenge.
Managing finances - FAQs
These frequently asked questions (FAQs) are related to managing finances as part of the resources and information available for NSW Police Officers transitioning to a new career.
The following information provides general advice on the entitlements that may be available to NSW Police Officers depending on their capacity for work.
Capacity for work outside of NSW Police
You are unable to return to work with NSW Police, however your treatment providers have certified you as having some capacity for work outside of the NSWPF.
Working in a new career
General advice on the entitlements that may be available to NSW Police Officers transitioning to working new career.
Earning Capacity Assessment
An Earning Capacity Assessment is performed to determine the appropriate weekly pay rate for a worker whose circumstances are described in Section 40A of the 1987 Act.
Mental health workers compensation claim: guide for employers
Ways to support an employee who has sustained a psychological injury at work, whether it’s ok to ask an employee about their mental health history, and providing a mentally heal...
Career progression after a mental health workers compensation claim
Career progression after a psychological injury: what to consider before lodging a claim, returning to work after time away, and looking for your next job.
Gauging mental health in the workplace - it starts at the top
EML’s Principal Consultant Anna Feringa discusses stress, and more particularly, mental health in the workplace.
A Firefighter’s Career Transition
NSW Firefighter Greg Williams shares his career transition experience, its impacts on mental health and the value of family support.