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  1. Video
    Video

    Diet and mental health

    Watch and learn with Dietitian Dr. Scott Teasdale PhD, as he explains what happens to you and ways to manage your diet to help you on a path to a healthier life.

  2. People's story
    People's story

    Owning your injury – Chris and Robyn’s story

    Chris’s life changed in an instant when he was involved in a serious car accident while on the job as an arborist.

  3. Video
    Video

    First Appointment videos

    The First Appointment videos help you be mentally and physically prepared to start treatment with a psychologist, psychiatrist and exercise physiologist.

  4. Guide
    Guide

    No capacity for work

    You have had your last day of service with NSW Police and you remain certified as having no capacity for work.

  5. Article
    Article

    What is trauma?

    Sometimes people refer to ‘the trauma’ of seeing or experiencing something, and other times we might hear trauma used to describe the injury itself.

  6. Article
    Article

    What does the word 'trigger' actually mean?

    Talk about PTSD often involves some mention of the phrase ‘trigger’ but if you are not experiencing PTSD yourself, it can be difficult to understand how this works and what it m...

  7. Article
    Article

    How to cope with First Responder Mental Illness

    Coping with your first responder partner’s mental illness or mental health involves supporting your loved one while also looking after yourself and your family.

  8. Article
    Article

    What is PTSD? How did my loved one get it?

    For some people their loved one telling them they have PTSD (post traumatic stress disorder) may come as a shock, for others they may have anticipated this was coming after noti...

  9. Article
    Article

    Why is my loved one drinking more?

    In the Beyondblue Answering the Call report, it was identified that emergency service workers had high rates of alcohol consumption and this was higher in those who were likely ...

  10. Article
    Article

    What does outpatient care mean?

    Outpatient care consists of scheduled appointments that a person attends while they continue to reside in their usual home. Your loved one will still receive care from their psy...

  11. Article
    Article

    What happens when my partner is in inpatient care?

    Inpatient care involves admission to hospital. It is recommended for people who are extremely ill or who have complex care needs and are unlikely to receive the support they nee...

  12. Article
    Article

    Why is my loved one so angry?

    Anger is a common reaction for many who have experienced a traumatic incident.

  13. Article
    Article

    "What happened to Dad/Mum?" Explaining psychological injury to your kids

    Your loved one may be feeling like their psychological injury is a constant topic. As part of their recovery they may be talking with their Doctor, Psychologist, Case Manager, R...

  14. Article
    Article

    What is a safety plan? Why am I being asked to participate?

    A safety plan describes the steps that need to be taken to keep your loved one safe. It is often suggested by a treating psychologist or psychiatrist for people who are experien...

  15. Article
    Article

    Finding out more about your loved one's recovery

    Recovery from some physical and psychological injuries can be lengthy. You will probably have a lot of questions. Some of them will relate to the injury itself, what is it, what...

  16. Article
    Article

    How can I encourage my loved one to get help?

    It’s hard to watch a loved one struggle with their emotions and mental health. If you are fighting more, feel that they aren’t being as attentive or loving as they used to be, o...

  17. Article
    Article

    How can I understand what is happening with my loved one's mental health condition?

    As a partner or family member you know your loved one better than anyone, including their doctor or psychologist but that doesn’t always mean you can read their mind and know wh...

  18. Article
    Article

    What is a mental breakdown?

    You may have heard people in your life or even just in the media use the term “mental breakdown” or “nervous breakdown” and wondered what exactly that looks and feels like. If s...

  19. Article
    Article

    Our commitment to the environment

    Our environmental commitment takes into consideration people, buildings, what waste is produced and future needs. We grow our business responsibly.

  20. Article
    Article

    Family support for injured workers

    When injury strikes, it impacts not only the injured person, but the people around them – most significantly, their family. And it’s usually their family who can have the most i...

  21. Article
    Article

    Good for people. Good for business

    EML uses NPS to understand how our customers perceive us and how we can refine our business model to improve the customer experience.

  22. Article
    Article

    Preventing disability with PGAP

    Chronic pain and long-term injury are among Australia’s most expensive health problems and a significant cause of people being unable to return to work.

  23. Article
    Article

    Pathways to new careers

    Sometimes, getting your life back after injury means taking a different career path.

  24. Article
    Article

    The benefits are mutual

    EML is a mutual organisation, which means we reinvest a percentage of funds into research, initiatives and tools that benefit our employer customers (‘Members’ to us).

  25. Article
    Article

    Love technology. Love people more

    Customer centricity for us means using technology where we can to improve customer experience.

  26. Article
    Article

    Taking steps to better manage employee mental health

    One in five Australians is expected to experience mental illness at some point in their lives. There are steps employers can take to prevent and better manage mental injuries in...

  27. Video
    Video

    Spotlight: Pain after an injury

    Musculoskeletal conditions are the leading contributor to disability worldwide, with lower back pain being the single leading cause of disability globally.

  28. Article
    Article

    Back pain is not always a worry

    Many people suffer back pain at some point in their lives, but very rarely is there a serious cause, and most people will recover quickly.

  29. Video
    Video

    Improving your mental health through exercise

    Exercise is one of the best things you can do to preserve mental health or recover from mental illness.

  30. Video
    Video

    Physiotherapist First appointment videos

    The First Appointment videos are to help you be mentally and physically prepared to start treatment with a physiotherapist.

  31. Video
    Video

    Success Stories

    These stories demonstrate that former officers overcome challenges and find fulfilling roles in new careers.

  32. Video
    Video

    Job Ready

    Former officers have many skills and characteristics that are highly valued by employers and recruiters.

  33. Video
    Video

    Mell: My decision

    From the age of five years Mell was drawn to action – her favourite character on TV was a female police officer.

  34. Video
    Video

    Dave: Moving forward

    Dave was a NSW Police Force Officer for 12 years before he sustained an injury that lead to his medical retirement.

  35. Article
    Article

    Focus on making Police career transition easier

    When it comes to police officers leaving the job due to injury, the organisation’s strength can create a challenge.

  36. Guide
    Guide

    Managing finances - FAQs

    These frequently asked questions (FAQs) are related to managing finances as part of the resources and information available for NSW Police Officers transitioning to a new career.

  37. Guide
    Guide

    Your entitlements

    The following information provides general advice on the entitlements that may be available to NSW Police Officers depending on their capacity for work.

  38. Guide
    Guide

    Capacity for work outside of NSW Police

    You are unable to return to work with NSW Police, however your treatment providers have certified you as having some capacity for work outside of the NSWPF.

  39. Guide
    Guide

    Working in a new career

    General advice on the entitlements that may be available to NSW Police Officers transitioning to working new career.

  40. Guide
    Guide

    Earning Capacity Assessment

    An Earning Capacity Assessment is performed to determine the appropriate weekly pay rate for a worker whose circumstances are described in Section 40A of the 1987 Act.

  41. Article
    Article

    Mental health workers compensation claim: guide for employers

    Ways to support an employee who has sustained a psychological injury at work, whether it’s ok to ask an employee about their mental health history, and providing a mentally heal...

  42. Article
    Article

    Career progression after a mental health workers compensation claim

    Career progression after a psychological injury: what to consider before lodging a claim, returning to work after time away, and looking for your next job.

  43. Article
    Article

    Gauging mental health in the workplace - it starts at the top

    EML’s Principal Consultant Anna Feringa discusses stress, and more particularly, mental health in the workplace.

  44. Article
    Article

    A Firefighter’s Career Transition

    NSW Firefighter Greg Williams shares his career transition experience, its impacts on mental health and the value of family support.

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