Claims
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Our leadership

Executive leadership team

With a breadth of experience and a common passion for our purpose, our leadership team have decades of experience to shape our industry and develop our people, both personally and professionally.

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EML_NewcastleLeadershipEvent_18Oct23-20
Our executive leadership

Our executive leadership team drives the strategy and growth of EML Group, shaping our people and the future of personal injury care. Their
expertise delivers exceptional results and ensures long-term success for our customers.

Executive Chairman

Cameron McCullagh

With over 40 years in finance and insurance, leading ASX listings, billion-dollar growth, and major industry reforms, Cameron has transformed EML into Australia’s leader in workers compensation and personal injury claims management, growing premiums from $30m to over $1bn during his time as CEO.
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Executive Director

Mark Coyne

Mark has over 30 years of experience in the finance and workers compensation industry, including nine years as CEO of EML and Executive Leadership roles at Coal Services and Suncorp. A former professional rugby league player for St George Dragons, QLD Maroons and the Australian Kangaroos, Mark has a unique perspective on personal injury and resilience and is dedicated to community work, currently serving as Director of the Sporting Chance Cancer Foundation and a Director of the St George Illawarra Dragons.
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Chief Executive Officer, EML Management

Don Ferguson

Don leads high-performing teams across multiple states, delivering exceptional results in workers compensation. With years of experience in personal injury and human services, he’s driven transformative schemes, including NSW Lifetime Care and Dust Diseases, and led icare NSW, championing better support for injured workers and people with complex needs.
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Chief Executive Officer, EML Solutions

Angus McCullagh

With 15 years in the personal injury sector, Angus leads EML Solutions with a focus on cultural strength, technology driven enablement, and trusted partnerships. His experience spans claims management, corporate services, technology, and international operations, helping drive sustainable growth and tripling our underwritten portfolio.
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Group Executive, Strategy & Growth

Dan Walton

In his role of Group Executive, Strategy & Growth, Dan brings deep expertise across government, unions and industry. As former National Secretary of the Australian Workers Union, Dan advised on national policy across energy, trade, manufacturing and industrial relations, and has extensive experience in the superannuation sector. He applies this strategic leadership to drive innovation and long-term growth across EML’s personal injury and workplace support services.
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Group Executive, EML Solutions

David Pickering

David cares deeply about transforming the claims management experience and building strong, lasting relationships with clients and partners. With a proven track record managing major portfolios for icare NSW and WorkSafe Victoria, he consistently delivers outstanding results, backed by 20 years of industry expertise and a Master of Management in Personal Injury.
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Group Executive, Strategic Partnerships

David Begg

With 35 years of experience in law, business ownership, and government, David leads strategic partnerships that grow EML’s reach and keep us connected with key regulators and government decision-makers. He’s also held board roles with major sporting franchises, bringing energy and influence to his work at EML and the wider community.
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General Manager, Life & Casualty

Will Barsby

Qualified lawyer Will has over 22 years of experience in personal injury across plaintiff law and insurance sectors and oversees EML’s national operations, including CTP and Superannuation. Passionate about doing the right thing for our customers, he’s also a Director of Steering Healthy Minds, helping people improve mental health and wellbeing.
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General Manager, National Self-Insurance

Breanna Bergin

With 20 years of experience in personal injury and a chiropractic qualification, Breanna has hands-on expertise in early intervention, rehabilitation, and working with OHS and return-to-work teams. Supporting state-based self insured businesses across Australia, Breanna brings deep insight into injury prevention and recovery, with a strong focus on improving the customer experience.
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General Manager, Marketing & Communications

Lauren Christiansen

Lauren has over 17 years of experience in personal injury, client engagement and relationship management across Australia and the UK. With a background in occupational therapy, business administration, and insurance broking, she now leads our marketing and communication strategy, using her experience to drive EML’s growth.
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Chief Information Officer

Shane Devlin

With over 10 years of experience as a Microsoft consultant and a specialist in IT security, Shane leads the development of EML’s innovative AI and claims management systems, ensuring our operations seamlessly support injured workers and employers while driving business-wide efficiency.
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General Manager, People

Letizia Fusina

Letizia brings extensive HR experience, driven by her passion for building thriving workplaces across industries like personal injury, financial services, and aviation. She has played a key role in creating the award-winning, supportive culture EML is known for, where our team members feel valued, engaged and empowered to deliver their best work and help people get their lives back.
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General Manager, NI Corporate Claims Op

Katie Giddins

Katie leads our teams’ managing claims for NSW’s largest employers. With a unique mix of legal, financial and insurance know-how, she’s committed to driving change across the insurance industry and delivering better results for the people it serves.
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General Manager, Victoria

Rick Jones

With 15+ years in workers compensation and a background in medical research, Rick combines his scientific expertise with hands-on experience in claims management to lead EML's growing operations in Victoria. He oversees a team of 500 across Melbourne and Geelong, improving outcomes for injured workers and employers across the state.
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General Manager, Insurance for NSW

Matthew Rodwell

Matt leads workers compensation for Emergency Services agencies NSW Police, Fire & Rescue NSW and NSW Ambulance and also NSW Health, ensuring the people who protect our communities get the recovery help they need. A former professional athlete, he brings a unique mix of critical thinking and leadership to challenge the norm and make a real difference to those on the front line.
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General Manager, Shared Services

Roger Stamford

With a management career spanning hospitality, law and corporate operations in France, the US, the UK, and Australia, Roger brings commercial thinking and a process-driven mindset to the core business functions that keep EML running smoothly. He leads everything from fraud and audit to building services - making sure our people have what they need to deliver for our customers.
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Chief Financial Officer

George Srdic

George has been EML’s Chief Financial Officer since 2017. With extensive experience in senior roles at Westpac, QBE, and Liberty and a background in auditing and risk management, he leads our finance team to drive performance, ensure accountability, and safeguard our financial stability.
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General Manager, Specialised Insurance

Deb Tait

With a background in Sports & Exercise Science, Deborah combines a caring, people-first focus with over 18 years of experience in rehabilitation consulting, personal injury, and insurance. Leading our Hospitality Industry Insurance (HII) and Trinity Insurance solutions, she heads a 150-strong team helping injured workers recover, delivering industry-leading return-to-work outcomes for both workers and employers.
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General Manager, SME and Specialty

Matthew Vickers

Matt brings almost 25 years of experience in the personal injury sector, with roles at Coal Services, WorkCover NSW, GIO, and Allianz. He’s dedicated to delivering exceptional service to small and medium businesses and specialty claims, recognising the crucial role our claims teams play in achieving positive outcomes for injured workers and employers.
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General Manager, Federal Self Insurance

Susie Walford

With 37 years of claims experience in workers compensation and CTP, Susan has a proven track record in growing and maintaining high performing claims operations.  Her reputation for delivery in Government was critical to launch the successful ACT Government partnership which has delivered over $130M in performance improvement and established EML and 70 new roles in the ACT.
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General Manager, South Australia

Jarrad Wegener

Jarrad leads EML’s South Australian team, supporting injured workers and employers across the state. Having worked through scheme, process and policy design at ReturntoWorkSA and experience running business and building workplace culture, Jarrad has a deep understanding of workplace health and safety and what it takes to help businesses stay safe and compliant.
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General Manager, Partnerships, Strategy & Distribution

Cass Wild

Cass has been with EML since 2014, playing a key role in expanding EML Solutions to help thousands of Australian businesses improve claims and liability outcomes. With 20 years in the personal injury sector, including expertise in claims management, strategy, risk mitigation, and performance improvement, she has led projects that enhance customer relationships and deliver better, more efficient outcomes.
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Chief Risk Officer

Matthew Wilson

Matthew has been EML’s Chief Risk Officer since 2006. As an experienced corporate lawyer and risk manager in the Australian insurance and financial services sector, he oversees our governance and risk practice to protect our business, our employer clients and our injured customers.
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General Manager, Mutual Benefits

Simone Witschge

With over two decades of experience in personal injury management, Simone Witschge leads the ground-breaking Mutual Benefits Program, dedicated to driving innovation from prevention to recovery. Simone plays a pivotal role in shaping the Program’s strategy and investments. She leads a dynamic team and partners with internal stakeholders and industry leaders to proactively tackle risks, overcome challenges, and deliver impactful solutions that enhance the wellbeing of members, customers, and communities.
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The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.

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