Tool

RecoveryMate app

RecoveryMate app

Keeping you informed on your road to recovery.

RecoveryMate has been specifically designed for the workers we support. The app aims to provide simple and convenient support for workers on their road to recovery. RecoveryMate is part of EML’s commitment to deliver technology-based solutions to empower workers and help people get their lives back.

Features

The RecoveryMate app provides:

  • Easy access to claim information
  • Ability to track payments and approvals
  • Smart forms to enter information, attach documents, sign and submit in-app
  • Reminders for important appointments
  • Easy upload of medical certificates, receipts and other documents
  • Click-to-call functionality to contact the case manager
  • Access to recovery, treatment and claim guidance resources
  • User-friendly experience with customisable notifications

Get started

Search for RecoveryMate in the app store

Download the app onto your device

Register through an easy and secure process using your contact details and a one-time passcode

Scan QR code to download app

How to login to the app

Details on how to download the app will be available once our claim is active.

Strict security measures with 2-step authentication process and one time password, to protect your private information:

  • Mobile number
  • Date of birth

Login options available for fingerprint or via face recognition.

More information

If you have any questions, speak to your case manager.

If you would like to provide feedback, please click here or email [email protected].

View our Terms and Conditions and Privacy Statement.

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