The finalists for the 21st Australian Insurance Industry Awards have been announced.
The Australian Insurance Industry Awards celebrate the outstanding achievements of individuals and businesses across the Australian insurance industry. These awards reflect excellence across a range of insurance and financial services and is founded by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF). The Awards recognise excellence, innovation and success, while fostering a strong sense of community and connection within the sector.
EML Group have been named finalists in two categories.
Service Provider to the Insurance Industry
EML Group has been recognised for our work across a range of personal injury insurance lines. Managing over 91,000 claims annually, this nomination reflects our ongoing investment in people and technology, and our commitment to delivering an exceptional claims service and experience for customers and partners.
Small-medium General Insurer
Hospitality Insurance Industry (HII) has been recognised for their strong performance and outstanding customer service. As a business specialising in workers compensation for the NSW hospitality industry, their specialist approach applied to claims has delivered market leading results for workers and employers, with the highest customer satisfaction scores in the scheme.
As the largest personal injury claims provider in Australia, everything we do at EML is dedicated to fulfilling our purpose: helping people get their lives back. EML Group’s nominations in these categories celebrate the achievements of our workforce as we service more than 91,000 claims around Australia annually.
The award winners will be announced on Thursday 21 August 2025.
