Workers compensation

NSW Nominal Insurer (icare)

The Nominal Insurer (icare) is the workers compensation scheme in NSW, covering most workplaces (excluding the public sector, self-insured employers, and employers in a specialised insurance scheme). EML is appointed as a Claims Service Provider by icare. Explore the services we offer today.

I’m a worker

I’m an employer

I’m a broker

I’m a provider

icare Insurance for NSW

icare Insurance for NSW and its Treasury Managed Fund covers public sector workplaces, like police, ambulance, and government offices. Discover your support options here:

I’m a worker

I’m an employer

I’m a provider

WorkSafe Victoria

WorkSafe Victoria’s WorkCover scheme is for Victorian companies and employees. Discover your support options under WorkCover:

I’m a worker

I’m an employer

I’m a broker

I’m a provider

ReturnToWorkSA

ReturnToWorkSA covers South Australian workers and businesses. Discover your support options here:

I’m a worker

I’m an employer

I’m a broker

I’m a provider

Comcare

Comcare is for federal employers and workers covering the Commonwealth, ACT Government, or companies licensed under Comcare. Discover your support options under Comcare:

I’m a worker

I’m an employer

I’m a broker

I’m a provider

State-based self insurance

State-based self insurance is for businesses that choose to manage their workers compensation claims, meeting state requirements. Discover your support options if you’re self insured:

I’m a worker

I’m an employer

I’m a broker

I’m a provider

We help people get their lives back

“My goal was to get back to work and get back to life”

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Claims solutions

Accident & Health
Streamlined claims for non-work-related illness and injury, reducing risk, cost, and time to recovery.

Life insurance
Complex life insurance claims sensitively managed with the expertise and care your members deserve.

Superannuation
Expert, tailored management of income protection, TPD, and death claims, protecting your funds and members.

Specialised license management
Complete license management that ensures performance, compliance, and reduces risk.

Long tail claims
Confident, expert resolution of the most complex, long-running claims across every portfolio.

Compulsory third party (CTP)
High-volume CTP claims managed with speed and care and trusted by major insurers.

Expertise, backed by experience

No matter the need, our specialist approach has a solution.
Mutual Benefits

Training
Extensive range of training events and free access to e-learning courses via EMlearning.

Partnerships
Partnering with organisations that are committed to improving lives.

Mental health resource centre
A commitment to supporting workplaces and their employees with mental health resources and training.

Tools
Free online tools designed to simplify workplace health, safety and wellbeing.

Research & Innovation
A commitment to thought leadership, we invest in research to shape best practice in the personal injury industry.

Resources
Access to free workplace health and safety resources, injury management guides and videos.

Mutual Benefits Program

From prevention to recovery, we invest in innovative solutions with industry experts to tackle industry challenges and drive positive change.
News & Community

Keeping workflows smooth and secure

At EML Group, we recognise that security is not just about protection....

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Inside the minds of Australia’s workplaces: A groundbreaking mental health white paper

EML proudly hosted events in Sydney and Melbourne to launch our latest...

Read more

Proposed NSW reforms bulletin

The NSW Government has announced its intention to introduce reforms that will...

Read more

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits:...

Read more

Awards

2024September

PIEF 2024 Excellence in Personal Injury and Disability Management Awards has shortlisted four EML finalists

2023August

EML’s Nico Coad has won the Excellence in Customer Service Award at this year’s Personal Injury Education Foundation Awards for Excellence in Personal Injury and Disability Management.

2022October

EML’s Robyn Shepherd has won the Excellence in Injury & Disability Management (Return to Work/Community) Award at this year’s Personal Injury Education Foundation Awards for Excellence in Personal Injury and Disability Management.

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Partners & Sponsorship

We sponsor events and partner with organisations that commit to improving lives.

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About us
Who we are

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Our commitment

Our culture and people

Our awards

Our technology

Leadership and governance

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In the community

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Our environmental responsibility

Today, we are EML

More than 115 years later, we are still helping people get their lives back

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Work with us

Work with us

Our people thrive on helping others. Make a difference at EML.

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News

News and community

Keeping workflows smooth and secure

3-minute read
16 June 2025

Inside the minds of Australia’s workplaces: A groundbreaking mental health white paper

EML proudly hosted events in Sydney and Melbourne to launch our latest...

Proposed NSW reforms bulletin

The NSW Government has announced its intention to introduce reforms that will...

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits:...

Latest news

News and stories, in the community

Uncover the latest news and happenings from in and around the EML Group. From the launch of new tools and programs, to our community initiatives and partner activities.

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Keeping workflows smooth and secure

At EML Group, we recognise that security is not just about protection. It is ...

3-minute read
16 June 2025

Proposed NSW reforms bulletin

The NSW Government has announced its intention to introduce reforms that will change how ...

13-minute read
23 May 2025

Supporting superannuation trustees after ASIC’s review

In April 2025, ASIC released its report, “Taking ownership of death benefits: How trustees ...

3-minute read
29 April 2025

Finalists in the 2025 icare NSW Case Management Awards announced

Congratulations Ali, Catherine, Dakota and Greg for being named finalists in this year’s icare ...

2-minute read
23 April 2025

Protecting workers’ rights and upholding fair payment practices

The Australian Government has legislated a significant legal change with the introduction of a ...

3-minute read
8 April 2025

EML named a best workplace for women

Great Place To Work® Australia has named EML Group as one of the top ...

1-minute read
17 March 2025

EML Group at ASFA Spotlight on Insurance in Super

We were proud to participate in the ASFA Spotlight on Insurance in Superannuation event ...

2-minute read
12 March 2025

Psychosocial safety transforming work health and safety

EML Group is thrilled to collaborate with It Pays To Care. Funded by the ...

4-minute read
11 March 2025

Enhancing workplace safety with Intellicoach

We are thrilled to share the success of the Intellicoach Pilot Program, delivered in ...

2-minute read
11 March 2025

News and community

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