We are the largest and most experienced claims service provider (CSP) delivering services to employers on behalf of the NSW Workers Compensation Nominal Insurer, icare.
We do more than manage claims – our 1,400 experienced personal injury specialists take the time to truly understand the employers we support, while ensuring injured workers receive the care they need to recover and return to work.
Laura, Manager
Newcastle office
Laura, Manager
Newcastle office
Laura, Manager
Newcastle office
Laura, Manager
Newcastle office
Laura, Manager
Newcastle office
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Over the last ten years our customers have benefited from over $144 million worth of investments made by the Mutual Benefits Program into innovative solutions to address complex issues in workplace health and safety – even if they never make a claim.
We’ve been operating for over 115 years and work closely with businesses, unions, researchers, regulators and government agencies across Australia. We have the experience and expertise to support you, your people and your business.
If you are a NSW employer with an Average Performance Premium (APP) or Group APP of $100,000 you can choose EML as your CSP when you receive your annual policy renewal documentation.
We’re here to help and you can reach out to NSW State Relationship Manager Laura Ulrick today via email.
Tip: If you can see the Change my Claims Service Provider tile in the icare Customer Self-Service Portal, you can choose EML!
Change my Claims Service Provider
I am changing my claim service provider from next renewal date.
Our qualified clinical physiotherapists and pharmacists are redefining care by combining expertise with a patient-first approach to deliver treatments that are tailored to individual needs.
Specialists trained in mediation are transforming outcomes by improving return-to-work rates on mental health claims that involve interpersonal conflict and by helping employees rebuild workplace relationships.
Through our Mutual Benefits Program our customers receive free access to over 80 events and 45 e-learning courses to help them meeting their health and safety obligations.
Our mobile team offer face-to-face support to workers, employers and treatment providers across NSW, speeding up recovery times and improves return-to-work outcomes.
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The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.