Post-traumatic stress disorder

The Expert Guidelines: Diagnosis and Treatment of Post-Traumatic Stress Disorder in Emergency Service Workers were written by nine of Australia’s leading PTSD experts to help clinicians, the emergency services and EML to appropriately manage claims where trauma has occurred.

EML funded the development of the guidelines to ensure that we could implement evidence-based processes to support psychologically injured emergency service workers to ensure they get an accurate diagnosis and gold standard treatment.

Since the guidelines were launched in NSW Parliament House by the Minister for Mental Health and the Black Dog Institute, the recommendations outlined in the document have become standard processes for clinicians, emergency employers and EML ensuring that every injured first responder managed by EML is given the best chance at managing or recovering from their psychological injury.



Helping emergency workers

PTSD is a severe and persistent mental health impairment following exposure to trauma. Emergency service workers have a high exposure to traumatic events, making them more susceptible to PTSD.

With no specific guidelines previously available to deal with PTSD in emergency workers, we approached the Black Dog Institute. With EML funding, a panel of leading academia and specialists from across Australia came together. Expert clinical opinions combined with the best available research, leading to the development of the world’s first set of guidelines specific to the needs of emergency workers.


Our members come first 

As a mutual organisation, we reinvest part of our profits back into our member benefits program. Each year we support projects like PTSD.

We see first-hand the toll PTSD can have on the mental health of emergency workers. We understand its devastating impact on family, friends and work colleagues.

Now the guidelines provide a way for PTSD sufferers to get their lives back.


PTSD Guidelines - diagnosis and treatment of post traumatic stress disorder in emergency service workers Download > a free copy of the Expert Guidelines: Diagnosis and Treatment of Post-Traumatic Stress Disorder in Emergency Service Workers.


Further resources

PTSD Guidelines: A clinician’s summary

Work it out – benefits of exercise in supporting PTSD

Guidelines for the diagnosis and treatment of post-traumatic stress disorder (PTSD) in emergency service workers

Work it out - PTSD & emergency services

At ease – Recognise the signs DVA resource

Case study – posttraumatic stress disorder