Claims

Employer training program

Transforming workplaces through learning

Through the Mutual Benefits Program we provide our customers with complimentary access to our training events, to support professional development and ensure all businesses have the information they need to create safe workplaces.

Our extensive program covers current trends in injury prevention, injury management and workers compensation.

Blue circle on a light background.
Access industry experts and empower your workplace
Download calendar
Visit EMlearning

Employer training program

Access an extensive range of up to 90 calendarised events nationally covering current trends in injury prevention, injury management and workers compensation. Sessions are presented by both in-house subject matter experts and industry specialists both via face-to-face and virtual formats.

Exclusive and free for EML customers

Rated 4.8/5 stars

Quarterly program release

Visit EMlearning

New training in Quarter 3

Our Employer Training Program is facilitated by our in-house experts and external industry leading Specialists.  This quarter we are excited to host facilitators from AP Psychology, Flourish DX, IPAR, Let’s Talk About Safety, Lysander, PHSA, Pinnacle Rehab, Procare, Psychological Safety Australia, Recovre and Workplace Interventions. We are also pleased to welcome back Black Dog Institute and introduce new facilitator Access Psychology..

Protecting and promoting mental health at work

Host: Black Dog Institute 
Learn strategies to identify and manage psychosocial hazards to help prevent mental health issues and better understand how to fulfill legal obligations and foster a healthier work environment.

Vicarious trauma essentials

Host: Pinnacle Rehab
Discover the essentials of vicarious trauma in this in-depth webinar. Be equipped with the tools to support wellbeing in emotionally demanding environments and learn to identify causes, recognise early signs in yourself and colleagues, and build vicarious resilience.

Vicarious trauma – leader session

Host: Pinnacle Rehab
Learn techniques to recognise and respond to vicarious trauma in the workplace and leadership support strategies to equip yourself with proactive and supportive methods to foster a healthier workplace culture.

Managing external workplace aggression and violence

Host: Pinnacle Rehab
Covering early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens - exploring case studies, psychosocial hazard management, and develop safety-focused policies.

Speaker spotlight

Join Anne Symons from Black Dog Institute as she tackles the legal obligation to provide a psychosocially safe workplace, including building skills to identify and manage psychosocial hazards, reduce stigma, and promote a culture of mental wellbeing.  This is a must-attend for leaders looking to stay ahead of evolving legal obligations and supporting mentally healthy teams.  23 July – book now via EMlearning.

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Visit EMlearning
  • 16 September 2025
  • 09:30 - 10:30
  • Virtual

Complex case management: dispute management

Build confidence in managing adverse claims decisions. This course equips you with practical skills to prepare for and communicate tough decisions, de-escalate challenging situations, and rebuild trust when decisions are overturned. Ideal for professionals seeking to enhance their claims management approach with empathy and effectiveness.
Host : Procare
  • 12 August 2025
  • 09:30 - 11:30
  • Virtual

Advanced worker compensation masterclass – Key barriers and motivators for success during eligibility

Listen to experts in Workers Compensation, Injury Management, and Claim Investigations as they cover important aspects that improve compliance, reduce the risk of time lost, improve engagement with injured workers and assist you to present evidence and information during the claim eligibility phase.
Host : EML
  • 27 August 2025
  • 09:30 – 11:30
  • Virtual

Introduction to workers compensation & injury management

Gain a comprehensive understanding of the vital role Occupational Rehabilitation Providers play across Australia. This course explores the positive impact these providers have on workplace injury schemes, including the financial and operational benefits they deliver. Participants will also learn about the key differences in service delivery and regulations across various states and territories, equipping them with the knowledge to navigate and apply best practices nationwide
Host : Procare

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 19 August 2025
  • 9:30 – 10:30
  • Virtual

 Consequences and tragedy of workplace complacency

This special event will inspire individuals to recognise moments of complacency and shift their mindset on how they approach their work, regardless of their job. Every workplace and every worker must prioritise safety, not just as a necessity, so we can all go home safe.
Host : Let's Talk About Safety
  • 2 September 2025
  • 9:30 – 10:30
  • Virtual

Caring for your workers after an injury

This health and wellbeing training enhances employers’ health literacy for post-injury employee care. With a primary focus on resilience building and supporting workers post-injury, these sessions are tailored to address workplace injuries and progressive rehabilitation needs.
Host : IPAR
  • 13 August 2025
  • 09:30 - 11:00
  • Virtual

Vicarious trauma – essentials

Discover the essentials of vicarious trauma in this in-depth webinar. Equip yourself with the tools to support wellbeing in emotionally demanding environments. Enrol now to learn to identify causes, recognise early signs in yourself and colleagues, and build vicarious resilience.
Host : Pinnacle Rehab

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 28 July 2025
  • 09:00 - 16:00
  • Virtual

Role of the return-to-work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Workplace Interventions
  • 6 August 2025
  • 09:30 - 11:00
  • Virtual

Complex case management – return to work planning

This session provides valuable information and practical strategies for the effective management of complex workers compensation claims. Despite complexity, positive return to work outcomes can be achieved if the employer/Manager is equipped with effective tools for managing barriers and supporting recovery in the workplace.
Host : PHSA
  • 26 August 2025
  • 09:30 - 11:30
  • Virtual

Effectively utilising health professionals to improve return to work outcomes

Build stronger RTW outcomes through health professional collaboration. Gain a clear understanding of the roles and specialties of health professionals in Return to Work (RTW) planning. Learn how to communicate effectively, develop tailored RTW/RAW plans, and navigate common challenges. This course equips you with practical strategies and communication tools to foster productive partnerships and ensure successful, individualised outcomes.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 20 August 2025
  • 09:00 - 16:00
  • Face to face

Mental Health First Aid (NSW)

This 2-day workshop in Sydney NSW, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : PHSA
  • 9 September 2025
  • 09:00 - 16:00
  • Face to face

Mental Health First Aid (VIC)

This 2-day workshop in Melbourne Victoria, provides participants with the essential skills to provide Mental Health First Aid in the workplace with participants receiving accreditation as a Mental Health First Aider through Mental Health First Aid Australia.
Host : Access Psychology
  • 3 September 2025
  • 13:30 – 14:30
  • Virtual

Psychosocial safety investigations: Tackling tricky people issues at work

Learn how to effectively investigate psychosocial safety incidents by exploring key frameworks, considerations, and leadership roles. Gain insights to enhance your organisation’s approach to managing psychosocial risks.
Host : Flourish DX

Cancellation policy

EML’s cancellation policy provides greater flexibility with regards to training cancellations and refunds for our customers

Find out more

News & Community

Latest news
Find out more

Inside the minds of Australia’s workplaces: A groundbreaking mental health white paper  

EML proudly hosted events in Sydney and Melbourne to launch our latest...

Protecting workers’ rights and upholding fair payment practices

The Australian Government has legislated a significant legal change with the introduction...

Psychosocial safety transforming work health and safety

EML Group is thrilled to collaborate with It Pays To Care. Funded...

Enhancing workplace safety with Intellicoach

We are thrilled to share the success of the Intellicoach Pilot Program,...
Person smiling, wearing headphones at a computer.
Get in touch your way
If you have a question, feedback or would like to know more about employer training program.

Start a new journey today

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Get started
Learn more

The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.

we help people get their lives back