Claims

Employer training program

Transforming workplaces through learning

Through the Mutual Benefits Program we provide our customers with complimentary access to our training events, to support professional development and ensure all businesses have the information they need to create safe workplaces.

Our extensive program covers current trends in injury prevention, injury management and workers compensation.

Blue circle on a light background.
Access industry experts and empower your workplace
View training events
Visit EMlearning

Employer training program

Access an extensive range of up to 90 calendarised events nationally covering current trends in injury prevention, injury management and workers compensation. Sessions are presented by both in-house subject matter experts and industry specialists both via face-to-face and virtual formats.

Exclusive and free for EML customers

Rated 4.8/5 stars

Quarterly program release

Visit EMlearning

New training in Quarter 4

Our Employer Training Program is facilitated by our in-house experts and external industry leading Specialists.  This quarter we are excited to host facilitators from AP Psychology, Flourish DX, IPAR, Let’s Talk About Safety, Lysander, PHSA, Pinnacle Rehab, Procare, Psychological Safety Australia, Recovre and Workplace Interventions. We are also pleased to welcome back Black Dog Institute and introduce new facilitator Access Psychology.

Engaging Leaders: mental health training for managers

Host: Wellbeing Campus 
This workshop equips leaders with an understanding of mental health conditions, enabling them to promote awareness, enhance communication, and foster a supportive workplace that values mental health.

Inside the Minds of Australia's Workplaces

Host: Join Dr Michael Di Donato, Luke Sheehan, and Keith Govias
Discover the essentials of vicarious trauma in this in-depth webinar. Be equipped with the tools to support wellbeing in emotionally demanding environments and learn to identify causes, recognise early signs in yourself and colleagues, and build vicarious resilience.

Mentally Healthy Workplace - Taking a Psychosocially Informed Approach

Host: Psychological Safety Australia
This session is designed to help leaders understand their roles and responsibilities when it comes to managing psychosocial hazards at work, and what it takes to build a psychosocially safe workplace environment.

Culture of Care: Embedding Recovery Support in Everyday Leadership

Host: Lysander
This session focuses on recognising recovery support isn't an HR initiative - it's a leadership skill. Leaders are empowered to foster trust, break down stigma, and champion meaningful recovery, focusing on long-term wellbeing, not just meeting a return to work deadline.

The psychosocial safety playbook: How to kickstart, gain momentum and embed your strategy

Host: Flourish DX
Hosts brings their expertise to help WHS professionals build the steps needed to launch and build momentum in your psychosocial safety strategy and embedding it into everyday practice.

Festive Season, rising tensions: tackling occupational violence and aggression

Host: EML/Transitioning Well and Safe Work NSW
As the festive season approaches, incidents of Occupational Violence and Aggression (OVA) are on the rise, particularly in the retail and hospitality sectors. This timely webinar explores the growing trends of incivility, aggression, and abuse faced by frontline workers during the high-pressure lead-up to Christmas. We are joined by a group of experts who will also provide evidence-based strategies for responding effectively after an incident, focusing on team care, psychological safety, and recovery support for affected staff and their colleagues.

Speaker spotlight

Join Kurt Baxter, the NSW Relationship Manager from Procare Group, for a dynamic session on the challenging topic of Dispute Management as part of our Complex Case Management series.

 

Learn how to manage complex claims, navigate difficult conversations and rebuild trust when things have not gone to plan. 16 September, book now via EMlearning. 

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

View training events
  • 28 October 2025
  • 9:30am-11:00am
  • Virtual

Workers compensation: National updates and insights

This course is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal
  • 6 November 2025
  • 9:30am - 11:30am
  • Virtual

Introduction to workers compensation and injury management

Employers have an obligation to support injured people in the workplace. This session will provide the basic requirements and best-practice principles for supporting injured employees to recover and return to work.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 30 September 2025
  • 09:30 - 11:00
  • Virtual

Managing external workplace aggression and violence

This interactive training empowers participants to manage external aggression and violence in the workplace. It covers early warning signs, prevention strategies, and coordinated incident response, all through a legally informed and trauma-aware lens. Participants will explore case studies, apply psychosocial hazard management, and develop safety-focused policies. The course also highlights post-incident support, crisis communication, and fostering a culture of safety and wellbeing.
Host : Pinnacle Rehab
  • 2 October 2025
  • 9:30am-10:30am
  • Virtual

 Consequences and tragedy of workplace complacency

This special event will inspire individuals to recognise moments of complacency and shift their mindset on how they approach their work, regardless of their job. Every workplace and every worker must prioritise safety, not just as a necessity, so we can all go home safe.
Host : Let's Talk About Safety
  • 29 October 2025
  • 9:30am-12:00pm
  • Virtual

Managing non work related injuries in the workplace

Nearly half of the population are estimated to have one or more chronic health conditions, and injuries are a leading cause of disease burden and death in Australia. This session provides practical, ethical and best-practice guiding principles for Australian businesses in managing non-work related injury and illness in the workplace.
Host : PHSA

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 23 September 2025
  • 09:00 - 16:00
  • Virtual

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre
  • 7 October 2025
  • 9:00am
  • Face to face

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Workplace Interventions
  • 14 October 2025
  • 9:30am-11:00am
  • Virtual

Addressing common recovery and return to work barriers

This workshop has been designed to help identify and address the key common recovery and return to work barriers experienced through the lens of each party active in a RTW process, including the worker, employer, claims agent and providers.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 1 October 2025
  • 9:30am-11:30am
  • Virtual

Engaging leaders: Mental health training for managers

This workshop by Mental Health First Aid equips leaders with an understanding of mental health conditions, enabling them to promote awareness, enhance communication, and foster a supportive workplace that values mental health. By gaining insights into early intervention, empathy, and active listening, leaders can reduce stigma, boost productivity, and contribute to healthier, more engaged teams, ultimately driving organisational success.
Host : Wellbeing Campus
  • 9 October 2025
  • 9:30am-10:30am
  • Virtual

Mutual Benefits Masterclass – Inside the minds of Australia’s workplaces

Join Dr Michael Di Donato, Luke Sheehan, and Keith Govias as they unpack the Mental Health white paper, developed by EML in partnership with Monash University. Using national datasets, the paper highlights the rise in psychological injury claims, identifies systemic risks, and explores industry-specific challenges. The speakers will examine key findings, discuss emerging trends, and share practical, data-driven strategies to strengthen trust and support between employers and employees. This session provides valuable insights to help organisations create safer, more mentally healthy workplaces.
Host : Internal
  • 15 October 2025
  • 9:30am-11:00am
  • Virtual

New rules, better outcomes, integrating psychosocial care in the workplace

This session provides an overview of the “It Pays To Care” policy, and how psychosocial care can be applied in the workplace to enhance health and safety programs, strengthen workplace culture and employee wellbeing, and improve health and recovery outcomes for people who experience a workplace injury.
Host : IPTC

Cancellation policy

EML’s cancellation policy provides greater flexibility with regards to training cancellations and refunds for our customers

Find out more

News & Community

Latest news
Find out more

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...

R U OK? Day: Conversation heroes

Every day, our incredible partners work hard to foster workplaces where mental...

EML win Service Provider to the Insurance Industry at the ANZIIF Awards!

We're incredibly proud to share that EML Group was named the winner...
Person smiling, wearing headphones at a computer.
Get in touch your way
If you have a question, feedback or would like to know more about employer training program.

Start a new journey today

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Get started
Learn more

The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.

we help people get their lives back