Claims

Employer training program

Transforming workplaces through learning

Through the Mutual Benefits Program we provide our customers with complimentary access to our training events, to support professional development and ensure all businesses have the information they need to create safe workplaces.

Our extensive program covers current trends in injury prevention, injury management and workers compensation.

Blue circle on a light background.
Access industry experts and empower your workplace
View training events
Visit EMlearning

Employer training program

Access an extensive range of up to 90 calendarised events nationally covering current trends in injury prevention, injury management and workers compensation. Sessions are presented by both in-house subject matter experts and industry specialists both via face-to-face and virtual formats.

Exclusive and free for EML customers

Rated 4.8/5 stars

Quarterly program release

Visit EMlearning

New training in Quarter 1, 2026

Our Employer Training Program is facilitated by our in-house experts and external industry leading Specialists.  This quarter we welcome an incredible lineup of facilitators from leading organisations such as Access Psychology, AP Psychology, Black Dog Institute, Centre for Corporate Health, Flourish DX, IPAR, Lysander, Procare, Recovre,  Work Rehab, Workplace Interventions and new to our lineup – mental health consultants, Transitioning Well.  

Diffusing and de-escalating strategies

Host: AP Psych 
This session equips participants with practical strategies to manage challenging interactions effectively. Learn how communication style, tone, and non-verbal cues influence outcomes, and explore techniques to understand the drivers behind distressed behaviour.

The injury conversation: Getting it right from the first moment

Host: Lysander
The first conversation after an injury sets the tone for the whole claim. When handled poorly, it leads to disengagement, mistrust, and long durations. This session equips leaders with the words, presence, and timing to start the process well – protecting both the worker’s wellbeing and the business.

Mind the gap: Five practical fixes to close psychosocial compliance gaps

Host: Flourish DX
With psychosocial safety regulations now established across Australia, we have a clearer picture of what regulators expect from organisations. Non-compliance not only puts workers’ mental health at risk but also exposes organisations to significant financial, legal, operational, and reputational consequences. Discover how to comply with psychosocial safety regulations and protect your people.

Beyond the mask: Recognising hidden struggles before they escalate

Host: Lysander
Mental health conditions often emerge when people hide struggles for too long. This session strengthens early intervention - reducing mental health claims, interpersonal conflict, and long-term absences.

Navigating change for leaders: When uncertainty is the only certainty

Host: Transitioning Well
Change in the workplace – whether in roles, teams, or the organisation, often brings uncertainty, which can feel overwhelming and stressful. Leaders face unique challenges during these times, as change impacts them and their teams. Everyone responds differently, so understanding emotional reactions and learning practical strategies is essential. In this 1.5 hour session, Transitioning Well will help leaders support themselves and others through change, focusing on managing anxiety, worry, and stress effectively.

Strong minds, silent battles: Women's mental health at work

Host: EML
Gender shapes how we experience mental health at work – and the data tells a clear story: women carry a disproportionate share of the risk. Join Keith Govias (EML), Dr Leah Collins (Transitioning Well), Rose Evans (Bridge Street Psychology), and Thea O'Connor (Menopause at Work) as they unpack the unique challenges women face in the workplace. Discover practical strategies for employers and employees to foster support, resilience, and wellbeing together.

Best practice in injury management: Plan, act, review

Host: Procare
This session will cover the "Plan, Act, Review" Framework and will focus on the importance of early intervention, and injury management best practices to support return to work. This session will outline the key actions needed to set claims up for success, while also highlighting common barriers and red flags to watch for. By the end of the session, participants will be equipped with a practical framework to plan, act, and review effectively when managing workplace injuries.

Speaker spotlight

Join Emma McMillan, Senior Clinical Psychologist with Centre for Corporate Health, for a workshop focused on how to create a respectful workplace culture, with behavioural expectations and best practices for handling concerns.

 

Learn about the link between respectful behaviours and wellbeing at work and develop strategies around strengthening relationships.

 

02 December, book now via EMlearning. 

Training

Customised and flexible learning for workplace peace of mind

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

View training events
  • 12 March 2026
  • 9:30am-10:30am
  • Virtual

Workers compensation: National updates and insights

This session is designed to provide employers with an update on current issues impacting workers compensation schemes, the latest trends, external factors and legal implications, and the expected implications of these issues for employers across the jurisdictional Workers Compensation schemes of SA, NSW and VIC.
Host : Internal

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 5 February 2026
  • 9:30am - 11:00am
  • Virtual

Diffusing and de-escalating strategies

This session equips participants with practical strategies to manage challenging interactions effectively. Learn how communication style, tone, and non-verbal cues influence outcomes, and explore techniques to understand the drivers behind distressed behaviour. Gain skills in evidence-based diffusing strategies, respectful assertiveness, and collaborative problem-solving. Discover when to pause or take breaks, maintain boundaries while validating feelings, and avoid language that escalates tension. The session also covers safety steps for situations that cannot be diffused and emphasises self-care and support following difficult encounters.
Host : AP Psychology
  • 12 February 2026
  • 9:30am - 12:30am
  • Virtual

Protecting and promoting mental health at work

Ensure a psychosocially safe workplace with our program designed for leaders. Learn strategies to identify and manage psychosocial hazards to help prevent mental health issues. Learn how to understand how to fulfill legal obligations and foster a healthier work environment.
Host : Black Dog Institute
  • 19 February 2026
  • 9:30am - 11:00am
  • Virtual

Understanding common musculoskeletal injuries and rehabilitation

This session explores the most common musculoskeletal injuries affecting today’s workforce. We break down what these injuries are, how they occur, the factors that contribute to them, and practical strategies to prevent or reduce recurrence.
Host : IPAR

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 4 February 2026
  • 08:00 - 15:30
  • Virtual

Role of the return to work coordinator – VIC

This 2-day training workshop, conducted in Melbourne Victoria and endorsed by WorkSafe Victoria, empowers RTW Coordinators with vital tools to effectively manage return to work processes in accordance with legislation and injury management principles. Participants will engage with content to learn how to facilitate safe and sustainable return to work plans under the WIRC Act 2013. A WorkSafe VIC endorsed Certificate will be provided upon full participation in the RTWC training.
Host : Recovre
  • 18 February 2026
  • 9:30am-10:30am
  • Virtual

Best practice in injury management: Plan, act, review

This session will cover the “Plan, Act, Review” Framework and will focus on the importance of early intervention, and injury management best practices to support return to work. This session will outline the key actions needed to set claims up for success, while also highlighting common barriers and red flags to watch for. By the end of the session, participants will be equipped with a practical framework to plan, act, and review effectively when managing workplace injuries.
Host : Procare
  • 26 February 2026
  • 9:30am-11:00am
  • Virtual

Engaging effectively with health professionals to improve return to work outcome

This session is designed for professionals involved in return to work (RTW) programs, including Human Resources Managers, Case Managers, and Rehabilitation Coordinators. It focuses on optimising the role of health professionals in facilitating effective and sustainable RTW outcomes for employees recovering from illness or injury. Participants will explore the crucial role that health professionals play in the RTW process. This session emphasises the importance of collaborative, multidisciplinary approaches and how to leverage the expertise of health professionals to support employee recovery and reintegration into the workplace.
Host : Work Rehab

Upcoming sessions

Browse our training across workers compensation, health and safety, return to work and mental health.

Find out more
  • 28 January 2026
  • 09:30 - 10.30
  • Virtual

Mental Health First Aid

The Accredited Mental Health First Aid (MHFA) training tailored for workplaces, enables participants to acquire vital skills to recognise, respond, and support adults facing mental health challenges. Our facilitators bring expertise to ensure your people are well-equipped to navigate mental health challenges confidently. A MHFA endorsed certificate will be provided upon full participation in the training.
Host : Workplace Interventions
  • 10 February 2026
  • 9:30am-11:30am
  • Virtual

Beyond the mask: Recognising hidden struggles before they escalate

Mental health conditions often emerge when people hide struggles for too long. This session strengthens early intervention – reducing mental health claims, interpersonal conflict, and long-term absences.
Host : Lysander
  • 17 February 2026
  • 9:00am-4:00pm
  • F2F

Mental Health First Aid (NSW)

The Accredited Mental Health First Aid (MHFA) training tailored for workplaces, enables participants to acquire vital skills to recognise, respond, and support adults facing mental health challenges. Our facilitators bring expertise to ensure your people are well-equipped to navigate mental health challenges confidently. A MHFA endorsed certificate will be provided upon full participation in the training.
Host : Internal

Cancellation policy

EML’s cancellation policy provides greater flexibility with regards to training cancellations and refunds for our customers

Find out more

News & Community

Latest news
Find out more

Mutual Benefits Program Annual Report Release

We’re proud to launch the FY25 Mutual Benefits Annual Report - highlighting...

Judgemental podcast: what the data reveals about workplace mental health

Mental health conditions are now one of the fastest growing drivers of...

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...

R U OK? Day: Conversation heroes

Every day, our incredible partners work hard to foster workplaces where mental...
Person smiling, wearing headphones at a computer.
Get in touch your way
If you have a question, feedback or would like to know more about employer training program.

Start a new journey today

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Get started
Learn more

The EML Group is made up of a group of companies owned and operated by a partnership between Employers Mutual Limited & The Trustee For ASWIG Management Trust ABN 23 923 166 503, to find out more information about the EML Group click here.

we help people get their lives back