Matthew Rodwell
Matt leads workers compensation for Emergency Services agencies NSW Police, Fire & Rescue NSW and NSW Ambulance and also NSW Health, ensuring the people who protect our communities get the recovery help they need. A former professional athlete, he brings a unique mix of critical thinking and leadership to challenge the norm and make a real difference to those on the front line.
Rick Jones
With 15+ years in workers compensation and a background in medical research, Rick combines his scientific expertise with hands-on experience in claims management to lead EML’s growing operations in Victoria. He oversees a team of 500 across Melbourne and Geelong, improving outcomes for injured workers and employers across the state.
Katie Giddins
Katie leads our teams’ managing claims for NSW’s largest employers. With a unique mix of legal, financial and insurance know-how, she’s committed to driving change across the insurance industry and delivering better results for the people it serves.
Letizia Fusina
Letizia brings extensive HR experience, driven by her passion for building thriving workplaces across industries like personal injury, financial services, and aviation.
She has played a key role in creating the award-winning, supportive culture EML is known for, where our team members feel valued, engaged and empowered to deliver their best work and help people get their lives back.
Shane Devlin
With over 10 years of experience as a Microsoft consultant and a specialist in IT security, Shane leads the development of EML’s innovative AI and claims management systems, ensuring our operations seamlessly support injured workers and employers while driving business-wide efficiency.
Lauren Christiansen
Lauren has over 17 years of experience in personal injury, client engagement and relationship management across Australia and the UK. With a background in occupational therapy, business administration, and insurance broking, she now leads our marketing and communication strategy, using her experience to drive EML’s growth.
Breanna Bergin
With 20 years of experience in personal injury and a chiropractic qualification, Breanna has hands-on expertise in early intervention, rehabilitation, and working with OHS and return-to-work teams. Supporting state-based self insured businesses across Australia, Breanna brings deep insight into injury prevention and recovery, with a strong focus on improving the customer experience.
Will Barsby
Qualified lawyer Will has over 22 years of experience in personal injury across plaintiff law and insurance sectors and oversees EML’s national operations, including CTP and Superannuation. Passionate about doing the right thing for our customers, he’s also a Director of Steering Healthy Minds, helping people improve mental health and wellbeing.
David Begg
With 35 years of experience in law, business ownership, and government, David leads strategic partnerships that grow EML’s reach and keep us connected with key regulators and government decision-makers. He’s also held board roles with major sporting franchises, bringing energy and influence to his work at EML and the wider community.
