Accident & Health

Expertise which extends outside of the workplace

As an APRA-certified third party administrator (TPA) we have been offering claims management solutions to the accident and health market since 2018. Our claims management approach has been informed by our 115 years of managing personal injury claims. 



We partner with a number of accident and health insurers to support Australian businesses in managing non-work-related illness and injury. Providing a holistic view of people risk can simplify how employers manage people insurance and claims by mirroring existing injury management capabilities which exist in the workplace.

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The EML difference

Governance

Committed to excellence

Servicing Australian and Lloyd’s of London Underwriters we are committed to the General Insurance Code of Practice.

Privacy statement

EML is committed to handling your personal information in accordance with the privacy laws and the Australian Privacy Principles. In some instances, Australian businesses are required to comply with the General Data Protection Regulation as part of service provision to global Underwriting partners.

Complaints management

We are dedicated to providing exemplary client service. We also accept that despite our best efforts, sometimes things can go wrong. When this happens, we are determined to make them right again.

Family violence policy

We are committed to best practice management for family and domestic violence as a subscriber to the Life and General Insurance code of practice

News & Community

Latest news
top tips to start the year

Top WHS tips to start the year

The start of the year is a good opportunity for us to...

A new look for 115 years – and where we’re going next

To celebrate our 115-year anniversary, EML has launched a refreshed brand that...

Assisting EML customers affected by bushfires

Bushfires across Victoria and the east coast are impacting communities and access...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...
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