Accident & Health

Expertise which extends outside of the workplace

As an APRA-certified third party administrator (TPA) we have been offering claims management solutions to the accident and health market since 2018. Our claims management approach has been informed by our 115 years of managing personal injury claims. 



We partner with a number of accident and health insurers to support Australian businesses in managing non-work-related illness and injury. Providing a holistic view of people risk can simplify how employers manage people insurance and claims by mirroring existing injury management capabilities which exist in the workplace.

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The EML difference

Governance

Committed to excellence

Servicing Australian and Lloyd’s of London Underwriters we are committed to the General Insurance Code of Practice.

Privacy statement

EML is committed to handling your personal information in accordance with the privacy laws and the Australian Privacy Principles. In some instances, Australian businesses are required to comply with the General Data Protection Regulation as part of service provision to global Underwriting partners.

Complaints management

We are dedicated to providing exemplary client service. We also accept that despite our best efforts, sometimes things can go wrong. When this happens, we are determined to make them right again.

Family violence policy

We are committed to best practice management for family and domestic violence as a subscriber to the Life and General Insurance code of practice

News & Community

Latest news

PIEF 2025 Awards: the team making a difference across NSW

One of EML’s five finalists in the highly competitive PIEF 2025 Excellence...

Celebrating excellence: EML finalists in the 2025 PIEF Awards

At EML, we’re proud to recognise the individuals and teams whose innovation,...

EML named finalist in 2025 Comcare National Work Health and Safety Awards

EML Group has been announced as a finalist in the 2025 Comcare...

R U OK? Day: Conversation heroes

Every day, our incredible partners work hard to foster workplaces where mental...
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