Accident & Health

Expertise which extends outside of the workplace

As an APRA-certified third party administrator (TPA) we have been offering claims management solutions to the accident and health market since 2018. Our claims management approach has been informed by our 115 years of managing personal injury claims. 



We partner with a number of accident and health insurers to support Australian businesses in managing non-work-related illness and injury. Providing a holistic view of people risk can simplify how employers manage people insurance and claims by mirroring existing injury management capabilities which exist in the workplace.

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The EML difference

Governance

Committed to excellence

Servicing Australian and Lloyd’s of London Underwriters we are committed to the General Insurance Code of Practice.

Privacy statement

EML is committed to handling your personal information in accordance with the privacy laws and the Australian Privacy Principles. In some instances, Australian businesses are required to comply with the General Data Protection Regulation as part of service provision to global Underwriting partners.

Complaints management

We are dedicated to providing exemplary client service. We also accept that despite our best efforts, sometimes things can go wrong. When this happens, we are determined to make them right again.

Family violence policy

We are committed to best practice management for family and domestic violence as a subscriber to the Life and General Insurance code of practice

News & Community

Latest news

70,000 in-person visits to support recovery!

Our SA mobile claims team has reached a major milestone – 70,000...
nsw reforms

NSW workers compensation scheme reforms announced

The NSW Government has introduced reforms that will change how psychological injury...
EML IfNSW 20 Years Supporting the NSW TMF and Emergency Services

Partnering with TMF and emergency services in workers compensation for 20 years

In 2025 we recognise a significant milestone for our Insurance for NSW...

Mutual Benefits Program Annual Report Release

We’re proud to launch the FY25 Mutual Benefits Annual Report - highlighting...
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