menu menu

Workers’ compensation provides a safety net for workers injured in the course of their employment, and employers play a crucial role in supporting injured workers return to work or stay at work while they recover.

Employers are obliged to appoint a Return to Work (RTW) Coordinator as per the relevant state legislative requirements to support both the employer and injured workers. The role of RTW Coordinators is vital to achieving positive outcomes for injured employees and includes:

  • implementing an organisation's return to work program/information
  • preparing recovery and return to work plans
  • coordinating with medical specialists 
  • checking on the worker's recovery and their ability to return to work
  • monitoring the safety of job tasks when an injured employee returns to work
  • explaining the rights and obligations of injured workers to both the worker and employer.

We have a range of training, tools, coaching and a new collection of resources designed to support the important role that RTW Coordinators play in helping workers recover from injury and get back to work sooner. 



SUPPORTING RTW COORDINATORS

Training

EML offers a wide range of face-to-face and virtual training through our employer event program which are free for EML customers. 

We have also recently released the following online courses through EMlearning which coordinators may find helpful:



Coaching 

Through our EML Offers, our customers can access exceptional deals on coaching from NthDegree that provides Return to Work Coordinators with a dedicated coach who will provide them with individualised training, support and advice in injury management and return to work related topics. 



Weekly benefits/income support factsheets

Access our range of colourful and easy to read collection of factsheets which have been designed to support employers in NSW, VIC and SA. They also include a helpful list of common definitions and notes to help clarify common industry terms. 



File
File

NSW information required to determine PIAWE

In most cases to accurately determine the pre-injury average weekly earnings (PIAWE) amount, EML requires details of the injured worker’s gross earnings up to 52 weeks prior to ...

File
File

NSW interim PIAWE and PIAWE agreements defined

A pre-injury average weekly earnings (PIAWE) agreement is where the employer and worker opt to agree on the PIAWE amount to be used for determining the worker's weekly benefit p...

File
File

NSW variances in employment circumstances

Different employment circumstances and what employers need to do in each instance

File
File

NSW weekly benefits calculation table

This fact sheet provides a brief overview of pre-injury average weekly earnings (PIAWE) and the formulas that applies when calculating weekly benefits.

File
File

NSW weekly benefits key activity timeline

A quick guide to what you need to do and when.

 

Return to Work Planning Templates

VIC: WorkSafe VIC

Return To Work Arrangements (includes proposed suitable or pre-injury employment)

NSW: State Insurance Regulatory Authority (SIRA)

Recover at work plan – a tool for employers

SA: RTWSA

Recovery and return to work plan

Safe Work Australia

Return to work plan

 

More information

Through the Mutual Benefits Program we deliver a range of training, tools and resources to support our customers achieve their RTW goals for their injured workers. If you have a suggestion for a resource that would be of assistance, please email mutualbenefits@eml.com.au

For more information on the important role of RTW Coordinators visit Return to Work SA,  SIRA or WorkSafe Victoria.