We're here to help
 

Bushfires are having a devastating impact throughout Australia. We know that many of our customers are affected – injured workers and employers. We are proactively contacting people to provide support and care. For more information, read our latest news update.

Some people may incur an injury in the course of their work, as a result of the bushfires, which may be eligible for workers compensation. If so, the usual claims process in each state applies.

 
If you or one of your workers is injured at work then either you or they may be able to receive compensation.

To start the claims process, choose your scheme from the choices below.


New South Wales

For all employees covered under the NSW workers insurance scheme.

For government employees of NSW Government Agencies including NSW Health (South), Police and Emergency Services and other agencies such as Department of Premier and Cabinet and Department of Planning Departments.

Victoria

For all Victorian employees covered under the WorkSafe Victoria scheme.

South Australia

For all South Australian employees covered under the Return to Work SA scheme.

Australian Capital Territory

For all ACT Government employees.

ACT State of Alert update

Due to the thick smoke impacting Canberra and fires impacting the wider region, ACT Emergency Services has declared a State of Alert.

The EML team will continue to work through this period. To receive urgent claims assistance please contact us on 1800 EML CBR (365 227).
As some Australia Post services are impacted, please call in the first instance to ensure we can support your claim as quickly as possible.

Our thoughts are with everyone who has been affected by the national bushfire crisis.

National Self-Insurance

Click through to make a claim if you are an employee of one of the following self-insured companies: