The ACT Government is changing the way that workers’ compensation for its employees is managed.

The ACT Government is now a self-insured licensee under the Safety Rehabilitation and Compensation Act 1988 (SRC Act). The ACT Government’s licence will include past workers’ compensation claims, where the date of injury is on or after 1 July 1989 (ACT Government claims).

Employers Mutual Limited (EML) has been appointed to manage workers’ compensation claims on behalf of the ACT Government.

Comcare will continue to manage claims where the date of injury is prior to 1 July 1989 (Comcare claims).

About EML

We are a specialist injury claims management service who are the partner of choice for government agencies across Australia.

We know what it takes to reduce the personal and financial impact of workplace injuries. Our history of providing support for public sector workers is a long one. 

We are working with the ACT Government to manage workers’ compensation claims which have previously been managed by Comcare. All new claims from 1st March 2019 will also be managed by EML.

We’re proud of the role we play in helping the people that support our communities recover from workplace injury. Injured workers from diverse government sectors look to us for claims assessments and to support return to work goals.

We maintain scheme performance with early-intervention, skilled case management, and injury prevention strategies. Focusing on the recovery journey brings better outcomes for workers, employers and our industry partners.

Learn more about:

Read more about the claims process and what to expect: ACT Government.

Learn more about the EML/ACT Government partnership:
Media Release


Make a claim

Impact of COVID-19

EML is committed to supporting employers and their employees throughout these uncertain times with a comprehensive range of claims management services.

There may be changes to the way our teams service customers but we’ll keep you updated during these times. Our website will be updated for any new developments.

If your circumstances have changed as a result of the impact of COVID-19, please contact the relevant scheme outlined below for assistance.

Download and complete the claim form with your employer.

Claim Form


Contact EML toll free on 1800 EML CBR (365 227).


Completed forms can be sent to EML via email, fax or post:


F: 02 6160 1698

Post: Employers Mutual Limited, GPO Box 805, CANBERRA ACT 2601


ACT State of Alert: As some Australia Post services are impacted please call or email to ensure we can support your claim as quickly as possible.


More information

Read more about the claims process and what to expect: ACT Government.