Manage your claims online with EMpower

EMpower is our free online portal designed to help you manage your claims when you’ve had a staff member injured at work.

As an EML customer, EMpower allows you to easily view and manage your workers insurance information, with secure access to claims and payment information at any time of the day.

With EMpower you can:

  • Lodge an online injury notification / new claim
  • Access claims information
  • Upload claims related documents
  • Access to claim resources and information
  • Access to online Member Benefits tools
Login to EMpower

This portal is for employers in NSW and VIC; brokers in NSW; workers in NSW; and for selected national self-insurance clients.

If you use the EMpower Portal in NSW, see the Frequently Asked Questions about how EMpower is affected by the new icare Claims Portal in NSW. 

If you are an employer in South Australia please visit your dedicated online portal.

EMpower for SA employers

You can obtain your unique log in details by contacting EML at or by contacting your Account Manager. 

EMpower is easy to use and is available 24/7. Download the EMpower app for Apple and Android from the App Store or Google Play.