Every day our 1,400 NSW team members help employers to navigate the complexities of workers compensation whilst ensuring their injured workers receive the support they need to recover and return to work – faster and safer.

We are a trusted Claims Service Provider (CSP) for the Nominal Insurer (icare) which is the workers compensation scheme in NSW, covering most workplaces (excluding the public sector, self-insured employers, and employers in a specialised insurance scheme).

Years of experience with icare’s claims management system has allowed us to develop bespoke tools, resources and reports that enhance compliance and operational effectiveness, enabling our case managers to focus on proactive claims strategies that drive real results.

Our people are experienced, compassionate professionals who assist with claims to ensure workers and employers receive timely support throughout the claims process. We deliver outstanding results as demonstrated by the comparative metrics published by icare, while we continue to manage the highest volume of claims in the NSW Scheme.

Explore the services we offer today and discover why we are the CSP of choice in NSW.