Hospitality Employers Mutual Limited is committed to providing a customer-centric experience across all our interactions with customers and partners.

As part of our focus to continuously evolve our services, and provide a trusted source of information for the people we are here to help we have updated our CEM and HEM websites.

Visitors to our enhanced sites will enjoy easier navigation, making access to the online services and information they need faster, whilst providing them with additional support to make their workplaces safer.

Our customers will continue to be able to:

  • Notify us of an injury
  • Request a quote
  • Access useful resources
  • Access our online tools
  • Provide feedback


New features include

  • A fully responsive site built to work on any device (desktop, mobile, tablet)
  • Ability for employers / workers to upload medical certificates and wage information when notifying a claim
  • Direct links to our online tools - CEMLearning, HEMLearning, ClubsWHS and HEMSafe