Hospitality Industry Insurance
Specialist insurance for the hospitality industry
The hospitality industry presents unique workplace safety and workers compensation insurance challenges.
We created Hospitality Employers Mutual Limited in 2008 to provide a solution, giving NSW hotels and clubs an industry-owned workers compensation scheme provider.
From 3 April 2023, we re-branded to Hospitality Industry Insurance (HII). This change consolidated our two trading names, Hotel Employers Mutual (HEM) and Club Employers Mutual (CEM), into a single identity designed to simplify operations to enable us to better serve our customers.
We are a specialised insurance provider for the hospitality industry in NSW. Our philosophy is centred around investing in highly skilled staff with allied health and industry experience and maintaining low caseloads. This approach delivers faster return to work and in turn lower premiums for our clients, which is why we've sustained long-term, best-in-class outcomes.
Trained specialists
$2.7 billion in wages underwritten by a team of 39 specialists, many with allied health backgrounds.
Industry preferred insurer
Leading return to work rates and industry accolades for innovative and customer centric approach.
Free e-learning resource
Online tools, HiiLearning. Provides professional training courses, learning management system and access to hospitality specific course dates.
Critical incident support service
Provides trauma counselling following serious work events.
Work health and safety initiatives
Work health and safety management systems, HiiSafe. Tailored to the hospitality industry.
Trinity Insurance
Specialised workers compensation insurance and WHS for the Catholic Church and it's institutions in NSW. Our philosophy is centred around investing in highly skilled staff with allied health experience and maintaining low caseloads. This approach delivers faster return to work and in turn lower premiums for our clients.
At Trinity Insurance, we look forward to working with you to improve your safety and support your staff and business.
Better outcomes
Our proactive case management approach provides a high quality service, supporting workers with their safe and durable return to work earlier than other insurers.
Improved WHS
Our WHS team works with customers to reduce physical and psychological injury frequency.
Happy Customers
Our consistently high NPS is a testament to our unwavering focus on building strong, lasting relationships with our clients and their workers we support.