EML joined with the NSW Police Force, TAL and First State Super at a Mental Health Awareness Day on Wednesday 23 August 2017 to educate case managers around the challenges officers face and to highlight the importance of early intervention, in the treatment of mental health issues to help our officers get their lives back.

“Over time, we have developed a deep appreciation of the types of injuries that our organisations manage both physically and mentally,” said Mark Coyne CEO of EML.

“Mental health injuries, such as PTSD, are often less understood and therefore mismanaged

“As workers, managers, team mates, clinicians, case managers and family members we all have a part to play in creating an environment that promotes early identification, intervention and recovery from mental health issues.”

Over 90 people attended the day including 20 case managers from EML who heard powerful stories from NSW police officers, who shared their personal journeys and battles with PTSD. There were also presentations covering traumatic stress, typical symptoms and responses. Best practice treatments to assist claims manager in the management of PTSD and mental health claims were also outlined.

Case managers were also asked to look after themselves in their challenging roles as they go about managing, at times, traumatic claims.

If you or anyone you know is facing mental health issues, contact:

Lifeline on 13 11 14 for immediate assistance or

Speak to your doctor or your staff support service - Employee Assistance Program (EAP)