Meet our Leadership Team - Claims Services. We’ve got a head for business and a heart for people. We’re serious about helping people get their lives back.

  1. Mark Coyne, Chief Executive Officer

    “I’m driven by knowing that the work we do each day can have a big impact on someone’s life, particularly the life of an injured worker.”

    Read more about Mark Coyne, Chief Executive Officer
  2. Tracey Harris, Chief Operating Officer

    "Simplifying the complex, finding solutions and executing strategically to optimise team performance is what drives me. I lead by example and stay true to myself."

    Read more about Tracey Harris, Chief Operating Officer
  3. Geniere Aplin, Group Executive – Personal Injury

    “It's challenge, growth and self-awareness that has me smiling from the inside. The buzz of creating solutions and finding new ideas never fades.”

    Read more about Geniere Aplin, Group Executive – Personal Injury
  4. David Fryar, Group Executive – New Markets

    “How the impossible becomes possible. To see our team achieve and deliver what they first thought impossible, now that's what excites me.”

    Read more about David Fryar, Group Executive – New Markets