Personal injury claims management specialists in New South Wales

EML is an appointed provider of claims management for icare workers insurance.

For over 100 years we have delivered claims management support to workers and employers in NSW and across Australia.

Working with icare, we have a shared focus and responsibility for delivering customer-centric services and outcomes for workers and employers.

From 1 January 2018, icare workers insurance introduced a new workers insurance claims service model to improve the claims experience of injured workers and employers.

Click here to find out more about what’s changing

phone: 13 77 22


PGAP – building confidence & results for chronically injured & ill

The Progressive Goal Attainment Program (PGAP) has seen chronically injured or ill people …

Newcastle becomes claims management regional hub

Personal injury claims management provider EML has expanded its operations in New South Wa…

EML mentor wins Lifetime Achievement icare CASE award

Three decades of work in personal injury claims management was recognised with the award f…

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Case studies

Value adding with EMlearning

Aged care specialists, KinCare, sought to improve their return to work program and found E…

Savings for YMCA

YMCA provides numerous youth and family services to over 500,000 Australians each year. Th…

Cost effective training

With 300 employees that need ongoing workplace health and safety training, IKEA Adelaide h…

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