Your recovery and wellbeing is our number one priority.

Our experienced claims management approach is guided by evidence and best practice, so we can provide you with the support you need.

Our people are specialists who understand that everyone’s needs are different.

We will work with you, your employer and your treating health practitioner to assist you to return to health and return to work. Find out more about the services we offer in this brochure.

Claims and return to work support 

1800 365 842 (toll free)


For all new claims email newclaimsvic@eml.com.au 


Vic Claim App

Download this app to use your mobile phone to find service/treatment providers near you, upload documents straight to EML, and get information to help you through the claims process.


Worker's Injury Claim Form
This form must be completed if you want to claim compensation for a work-related injury or illness. 
If you suffer a work-related injury or illness, you, or someone else if you are unable to, must report it to your employer as soon as possible. If you haven't notified your employer in writing within 30 days of becoming aware of the injury, you may not be entitled to compensation.

Access to WorkSafe Claim Information Request Form
If you are an injured worker and you want to access or seek correction of information on our claim file, you can use this form.

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